Provider
BrevoIncident detail
Delay in transactional email sending
Resolved incidentMinor
Timeline window
to
Get alerted the next time Brevo breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update Brevo posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We have identified an issue impacting transactional email delivery, which may cause delays in transactional email sending for some customers.
No emails have been lost, there is just a delay.
Our team is actively investigating the root cause and working to restore normal service as quickly as possible.
We apologize for the inconvenience and appreciate your patience. We will continue to share updates as more information becomes available.
Identified
We have identified the cause of the issue affecting transactional email services for some clients only. Our team is working on implementing a fix to mitigate the impact.
We will continue to share updates as we progress toward resolution.
Monitoring
We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.
We’ll provide an update once we confirm the issue is fully resolved.
Resolved
The issue has been resolved, and all affected services are now functioning normally.
Thank you for your patience while we worked to address the issue.
Keep exploring
More from Brevo
Neighboring incidents on Brevo's timeline and the rest of their record on OutageDeck.