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Incident detail

Delay in event processing

Delay in event processing

Resolved incidentMinor0 affected services

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We’ve detected an issue affecting segmentation and automation and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

  2. Identified

    We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.

  3. Monitoring

    All the delayed events have been processed successfully, event processing lag has been resolved except for a single missing node. We’ll provide an update once we confirm the issue is fully resolved.

  4. Resolved

    The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.