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Incident detail

Delay in email Transactional Email sending for East 1 region

Delay in email Transactional Email sending for East 1 region

Resolved incidentMinor0 affected services

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We’ve detected an issue affecting Transactional Email sending for East 1 region and as a result, there may be some delay in transactional email sending. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

  2. Monitoring

    We have mitigated the impact and are seeing a reduction in errors across the affected services in US East 1 region. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.

  3. Resolved

    The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.