Skip to content

Incident detail

Campaign Stats Impacted

Resolved incidentMinor

Timeline window

to

Get alerted the next time Brevo breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update Brevo posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We’ve detected an issue affecting campaign reports and statistics, which may result in some clients seeing incorrect or inconsistent data in their campaign reports.

    Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.

    We apologize for the inconvenience and will share further updates as soon as we have more information.

  2. Investigating

    Our team is continuing to investigate the issue and identify the root cause. We’ll provide a further update as soon as we have more information.

  3. Identified

    We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact.

    We will continue to share updates as we progress toward resolution.

  4. Resolved

    The issue has been resolved, and all affected services are now functioning normally.

    Thank you for your patience while we worked to address the issue.

Keep exploring

More from Brevo

Neighboring incidents on Brevo's timeline and the rest of their record on OutageDeck.