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Incident detail

Long waiting times (queue) on builds

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    <b>We identified the root cause causing elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up.</b>

    <b>Services:</b>

    Build start times and queue wait times; build execution itself remains normal once a worker is allocated.

    <b>Scope:</b>

    Linux nodes

    <b>Severity:</b>

    SEV-2

    <b>What we’re doing?</b>

    Our Engineering teams identified the root cause and now actively working on mitigations to restore stability across all affected services. We will perform validated mitigations as soon as they are determined safe.

    <b>When will the next update be available?</b>

    You can expect a status update approximately <b>1 hour</b> from now.

  2. Monitoring

    Our team has freed up resources on Linux build nodes, resulting in increased capacity. Our metrics show that this has solved queueing, but we are monitoring the situation.

  3. Resolved

    This incident has been resolved.

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