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Incident detail

Elevated error rates for the Bitrise Workflow Editor

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    <b>We are currently investigating elevated errors observed for the Bitrise Workflow Editor. Users may experience increased HTTP errors, intermittent page load failures, or timeouts when accessing the site.</b>

    <b>Services impacted:</b>

    The Workflow Editor may return errors or fail to load.

    <b>Scope:</b>

    [All users]

    <b>Severity:</b>

    [SEV-1]

    <b>What we’re doing?</b>

    Our Engineering teams are actively investigating this incident, monitoring alerts, and tracing requests to identify the root cause. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We will perform validated mitigations as soon as they are determined safe.

    <b>When will the next update be available?<b>

    You can expect a status update approximately <b>1 hour</b> from now.

  2. Monitoring

    The issue has been identified. We've deployed a workaround, and the Workflow Editor is now loading normally for all customers. This issue was caused by the ongoing LaunchDarkly incident affecting flag delivery evaluations. We're continuing to monitor and will provide updates as needed.

  3. Resolved

    This incident has been resolved.