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Incident detail

Pipelines failing to start.

Pipelines failing to start.

Resolved incidentMajor2 affected services

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Incident updates

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  1. Investigating

    We are currently investigating an issue affecting pipelines creation due to an increased API error rate, we're investigating and will provide a follow-up soon.

  2. Identified

    We've identified an issue causing increased API error rate and delayed Pipelines. We are working on implementing a fix to restore service and will post a follow up within one hour.

  3. Identified

    A fix has been implemented and API performance has begun to recover. Some Pipelines are still delayed but we are seeing recovery. We'll continue to monitor and provide an update within the hour.

  4. Monitoring

    Both Bitbucket API and Pipelines services have recovered. We'll continue to monitor and provide another update in 20min.

  5. Monitoring

    Between 2024-07-24 3.30am UTC to 2024-07-24 6.40am UTC, we experienced degraded performance with API and Pipelines for Atlassian Bitbucket. The issue has been resolved and the service is operating manually.

  6. Resolved

    Between 2024-07-24 3.30am UTC to 2024-07-24 6.40am UTC, we experienced degraded performance with API and Pipelines for Atlassian Bitbucket. The issue has been resolved and the service is operating manually.