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Incident detail

BitBucket Site fails to Load

Resolved incidentMinor3 affected services

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Timeline

Incident updates

Every update Bitbucket posted, oldest to newest, exactly as it appeared on their official status page.

  1. Monitoring

    Some customers experienced intermittent errors when accessing Bitbucket Cloud, including failures loading the site and associated impacts to Pipelines.

    We have been able to apply the fix to mitigate the issues and we are seeing recovery.

    We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier.

  2. Monitoring

    A fix has been implemented and services are operating normally for all affected customers. We are continuing to monitor to confirm stability. We will provide a further update within 60 minutes.

  3. Resolved

    On July 31, 2026, affected Bitbucket Cloud users for some customers may have experienced failures loading the site and impacts to associated pipelines. The issue has now been resolved, and the service is operating normally for all affected customers.

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