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Incident detail

Outbound SIP Auth Calling incident

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Teams are investigating an incident impacting outbound SIP auth TLS calls. These calls may fail to complete as expected.

  2. Identified

    Teams have identified the incident and are working to restore expected network performance.

  3. Resolved

    This incident has been resolved.

  4. Resolved

    Between 00:00 UTC and 08:13 UTC on 14th September, a subset of customers may have observed impairments to outbound SIP authentication TLS calls.

    Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:

    20260914 | ATL/EWR Voice (TLS Certificate)

    We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

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