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Incident detail

Outbound MMS Messaging Incident

Resolved incidentMajor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    Bandwidth teams have identified an off-network industry condition impacting outbound MMS messaging across multiple carriers. These messages may not deliver as expected. The Bandwidth network remains operational.

  2. Identified

    The impaired industry vendor continues to work towards a resolution.

  3. Identified

    The impaired industry vendor continues to work towards restoring expected services. Bandwidth teams continue to push for a resolution.

  4. Identified

    The impaired industry vendor continues to work towards restoring expected services. Bandwidth teams continue to push for a resolution.

  5. Resolved

    This incident has been resolved.