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Incident detail

Messaging Delays - Verizon and T-Mobile

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Bandwidth teams are investigating increased delays of messages toward Verizon and T-Mobile destinations.

  2. Identified

    Teams have identified this incident as a result of an off network industry condition.

  3. Monitoring

    Teams are observing expected messaging behavior. We will monitor for stability.

  4. Resolved

    This incident has been resolved.

  5. Resolved

    Bandwidth has concluded its investigation of this issue and determined that between 18:29 UTC on October 15th and 02:02 UTC on October 16th, messaging delivery to Verizon and T-Mobile was delayed.

    Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.

    We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

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