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Incident detail

Messaging API Incident

Resolved incidentMajor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Bandwidth teams are investigating an incident impacting outbound messaging API requests where 400 errors are being returned. Specifically when media file is invalid or set to “null”. Teams are working to restore expected behavior.

  2. Identified

    The source of the incident has been identified and work is underway to restore expected API behavior.

  3. Monitoring

    Teams are observing expected API behavior and are monitoring for stability.

  4. Resolved

    This incident has been resolved.