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Incident detail

Inbound MMS Messaging Incident

Resolved incidentMajor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Bandwidth teams are investigating an inbound MMS messaging incident. Messages from AT&T and Verizon intermittently fail to reach the Bandwidth network. Teams are working with the impacted industry vendor.

  2. Identified

    The source of the incident has been identified as an off network industry incident. We continue to work with industry partners to restore expected messaging behavior.

  3. Identified

    Bandwidth teams continue to escalate with impacted industry counterparts to restore expected messaging behavior.

  4. Monitoring

    Teams are observing expected inbound delivery of inbound MMS messages. We will monitor for stability.

  5. Resolved

    This incident has been resolved.