Provider
BandwidthIncident detail
ATL/EWR Data Center Incident
Resolved incidentMinor
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Timeline
Incident updates
Every update Bandwidth posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Bandwidth teams are investigating an incident impacting an isolated set of inbound and outbound traffic via ATL and EWR data centers. Teams are working to restore expected network connectivity.
Resolved
This incident has been resolved.
Resolved
Between 20:36–21:44 UTC on 21 July 2026, inbound and outbound voice calls through our ATL and EWR network nodes were unable to be completed for affected customers.
Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:
https://docs.google.com/document/d/1v9jp8YysSaLlmWpzj6Djmng9-dvG3vjJpoIXJ8RdIrI
Please note that this link will remain active for 30 days. To access the Incident Report after 30 days, a request for the report can be made through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
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