Degraded service for some deployments in Azure West Europe

We are currently investigating an issue affecting deployments in our Azure West Europe region. Some customer deployments are experiencing degraded performance due to a compute resource constraint in our shared infrastructure.

Our engineering team has identified that the region has reached its vCPU quota limit for a specific compute type, which is preventing new resources from being provisioned. We have opened a high-priority support request with Azure to increase this quota and are actively working with our Azure representative to expedite the approval.

We will provide updates as soon as we have more information about the timeline for resolution. We apologize for any disruption this may cause to your service.

RESOLVED – Azure West Europe Cluster Capacity Issue

We have resolved a capacity issue affecting our Azure West Europe (westeurope) shared cluster that occurred between 1:34 PM and 3:09 PM PDT on April 13.

During this window, the cluster reached its vCPU quota, causing some deployments to become unhealthy. Our team immediately engaged Azure support and provisioned additional capacity as a temporary workaround, allowing all workloads to resume scheduling.

All services are now fully operational and healthy. We're working with Azure on a permanent quota increase to prevent recurrence.

We apologize for any disruption. If you experienced issues, please contact our support team.

We are continuing to work on a fix for this issue.