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Incident detail

Astro UI and API are appearing offline for some users

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    The Astro Core API is showing an elevated number of errors. We are investigating actively and will update as soon as we know more. Next update will be within the next 30 minutes.

  2. Investigating

    Our metrics indicate no impact on existing tasks and Dag Runs. They are continuing to run successfully. We are continuing to investigate what is causing the API and UI errors and are attempting a workaround.

  3. Monitoring

    We have restarted one of our services that was experiencing higher than expected load. This has returned the Astro UI and API to functionality.

    We are continuing to investigate root cause.

  4. Resolved

    We have identified the proximate cause of the incident and are confident that the situation is stable. We will follow up with more detail in a postmortem at a later date.

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