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Incident detail

Service disruption on Claude services

Resolved incidentCritical2 affected services

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    We are investigating an outage affecting features such as document creation in claude.ai, Cowork Remote, Claude Code, Claude Code on the Web, Claude Tag, and Claude Design

  2. Identified

    We are continuing to work on a fix for this issue.

  3. Identified

    We are continuing to work on a fix for this issue.

  4. Identified

    We are continuing to work on a fix for this issue.

  5. Monitoring

    A fix has been implemented and we are monitoring the results.

  6. Resolved

    This incident has been resolved.