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Incident detail

Elevated errors on multiple models

Resolved incidentMinor3 affected services

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating this issue.

  2. Identified

    We have identified an issue causing elevated errors on requests to some models, and our team is working to resolve this issue as quickly as possible. We will provide an additional update shortly.

  3. Monitoring

    At this time, success rates have recovered across impacted models and we are monitoring closely to ensure no further issues occur.

  4. Identified

    We are continuing to work to fully resolve errors impacting some requests, and will provide an additional update as soon as possible.

  5. Resolved

    This issue has been resolved. Users saw elevated errors on requests to some models between 10:45am PT / 17:45 UTC and 12:40pm PT / 19:40 UTC.

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