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Incident detail

Elevated errors loading usage data on platform.claude.com

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.

  2. Resolved

    This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

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