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Incident detail

Elevated errors for some models

Elevated errors for some models

Resolved incidentMajor3 affected services

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are investigating elevated errors on requests to some models. We will provide an update as soon as possible.

  2. Identified

    We have seen success rates return to normal, but we are continuing to work to fully resolve this issue and ensure no further recurrences.

  3. Identified

    We are continuing to work to resolve an issue resulting in elevated errors on requests to some models, primarily Claude Fable 5. We will provide an additional update as soon as possible.

  4. Monitoring

    We are continuing to monitor issues affecting requests to some models, and have once again seen success rates return to normal. We are working to ensure there are no further issues, and will provide an additional update shortly.

  5. Resolved

    This issue has been resolved.