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Incident detail

Elevated errors affecting the Microsoft 365 connector

Active incidentMajor1 affected service

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Started

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating elevated errors and slow responses affecting the Microsoft 365 connector. Requests to mail, SharePoint, Teams chat and calendar through the connector may fail, and new connections to the connector may not complete. We will provide an update as soon as possible.

  2. Identified

    We have identified an issue with an upstream provider affecting the Microsoft 365 connector. Mail, calendar and search tools are failing for most requests, and new connections to the connector may not complete. We are in contact with them and will provide an update as soon as possible.

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