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Incident detail

Slow Loading for Web App Features in the EU Region

Slow Loading for Web App Features in the EU Region

Resolved incidentMajor1 affected service

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Incident updates

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  1. Investigating

    We are investigating elevated latency affecting services in our EU production environment. Some customers may experience slower response times while our team works to identify the cause and mitigate impact. We will provide another update within 60 minutes or sooner if we have more information

  2. Investigating

    We are continuing to investigate this issue.

  3. Monitoring

    We implemented a rollback to mitigate elevated latency affecting services in our EU production environment, and performance has recovered. We are continuing to monitor the environment closely to confirm stability.

  4. Resolved

    This incident has been resolved.