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Intermittent Connectivity Issues

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  1. Resolved

    Between approximately 2026-07-24 03:39–05:00 PT (10:39–12:00 UTC), some customers may have experienced intermittent connectivity issues while accessing Amplitude or sending data, including connection timeouts. This was caused by an AWS networking disruption in the us-west-2 region affecting multiple upstream AWS services.

    The issue originated outside of Amplitude's infrastructure and was resolved by AWS.

    Our SDKs queue undelivered events on-device and automatically retry sending them, so we expect minimal to no data loss from this incident. No ingested data was lost and no action is required.