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AmplitudeIncident detail
Guides and Surveys Service Disruption
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Resolved
Between 11:40 AM and 11:48 AM PT on October 5, 2026, Amplitude experienced a full outage of the Guides and Surveys service. During this time, users may have been unable to create, publish, or edit Guides and Surveys, or may have seen Guides and Surveys fail to load for end users.
The issue has been resolved and Guides and Surveys is fully operational. We are continuing to confirm there was no data loss. No customer action is needed at this time.
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