Skip to content
OutageDeck

Incident detail

Amplitude web application not loading

Resolved incidentMajor1 affected service

Timeline window

to

Outage alerts

Get alerted the next time Amplitude breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Amplitude alerts work

Timeline

Incident updates

Every update Amplitude posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Amplitude web application in US is not accessible. The issue started around 12:20 PST we're still investigating the root cause.

    Amplitude in EU is working as expected.

    a) Our ingestion systems were working as expected and we were not losing any data.

    b) Impacted customers might experience errors when loading Amplitude web pages.

  2. Monitoring

    We have identified the issue to be related to a misconfigured configuration in our feature flags. We have reverted the change as of 1PM PT and we should be back to normal now. We'll still monitor this for a bit before resolving the issue.

  3. Resolved

    This incident has been resolved.

Keep exploring

More from Amplitude

Neighboring incidents on Amplitude's timeline and the rest of their record on OutageDeck.

← Older incident

Event Streaming Delay

Newer incident →

Amplitude web application not loading

All Amplitude incidentsAmplitude live status