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Incident detail

Application Load Balancer reporting availability issues

Application Load Balancer reporting availability issues

Active incidentMinor0 affected services

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Started

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are investigating an issue with Application Load Balancer (ALB) reporting related to availability with errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001J1h4UCAR. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

  2. Investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001J1h4UCAR. We will provide the next update as we make progress.

  3. Monitoring

    We have implemented a fix for this issue as of 04:36 UTC on 16 July 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001J1h4UCAR. We will continue to monitor to ensure that the impact has been fully mitigated.

  4. Monitoring

    We did not observe a recurrence, and the system looks stable. We continue to monitor to ensure that the impact has been fully mitigated. We will provide the next update as we make progress.