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Incident detail

Backup and restore failures affecting some Aiven for PostgreSQL services

Resolved incidentMajor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Aiven engineers are currently investigating a bug on Aiven for PostgreSQL that causes affected cluster fail to take backups and restore from backup. Known affected clouds are AWS and DigitalOcean. Thank you for your patience as we continue our work on this incident.

  2. Identified

    Our team has identified a potential root cause and is working to fix the issue on the affected services.

  3. Monitoring

    The fix has been applied to the affected services, and Aiven will continue to monitor to confirm that no further action is needed. Thank you for your patience.

  4. Monitoring

    Correction: Aiven for Apache Kafka services as well as Aiven for PostgreSQL services were affected. All services identified to have the issue have been fixed as per the previous status message.

  5. Resolved

    The monitoring period has passed without further evidence of the issue occurring. Incident has been declared resolved.