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Incident detail

Partial unavailability for 0.45% bases

Partial unavailability for 0.45% bases

Resolved incidentMajor1 affected service

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We detected a backend issue that could impact availability of up to 0.45% of bases

  2. Identified

    We've identified source of problem and are attempting some mitigation actions

  3. Identified

    Mitigation actions have not yet yielded a recovery. We're engaged with a dependency vendor to perform mitigation actions on their side.

  4. Monitoring

    We've mitigated the issue and are seeing recovery. Bases should now be back online. We will continue to monitor. Automations are still disabled until we confirm full recovery

  5. Monitoring

    We have re-enabled automations as well and everything is functional now

  6. Resolved

    This incident has been resolved.