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Incident detail

Temporary Sync Delays and UI Slowness

The issue has been resolved and performance has returned to normal. Users who experienced slow or failed syncs during this time can retry their syncs.

Resolved incidentMinor2 affected services

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We observed elevated database load which caused slower sync performance and intermittent UI delays for some users. Our team is investigating. We are currently investigating this incident.

  2. Resolved

    The issue has been resolved and performance has returned to normal. Users who experienced slow or failed syncs during this time can retry their syncs.

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