Skip to content
OutageDeck

Incident detail

Acquia DAM Degraded File Processing

Resolved incidentMinor1 affected service

Timeline window

to

Get alerted the next time Acquia breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Acquia alerts work

Timeline

Incident updates

Every update Acquia posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating an issue with degraded file processing for customers hosted in the EU.

  2. Monitoring

    A fix has been implemented and we are monitoring to ensure stability. We're also processing work that accumulated during the incident.

  3. Resolved

    We've resolved the issue causing degraded file processing for customers hosted in the EU and have completed processing work that accumulated during the incident. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.

Keep exploring

More from Acquia

Neighboring incidents on Acquia's timeline and the rest of their record on OutageDeck.

← Older incident

Vendor API Issue: Security and Performance Metrics

Newer incident →

Pipelines is down for MEO customers

All Acquia incidentsAcquia live status