Outage alerts
CheckedGet Slack alerts when Hex goes down
Email alerts are free for up to 5 providers, and Slack, Teams, Discord, and webhook delivery come with paid plans. Every alert is driven by Hex's official status feed, checked about every 10 minutes around the clock.
How to get Hex outage alerts
- Create your free account. Sign in with GitHub, Google, or an emailed link on the account page. No password, no card.
- Add Hex to your alerts. The 60-second onboarding asks which providers you rely on; pick Hex and free email alerts are live immediately (up to 5 providers). Narrow the alert to one service if you only depend on part of it.
- Want it in Slack or Discord? Paid plans add those channels plus raw webhooks: create a subscription, paste your webhook URL, and press Send test to prove the wiring in seconds. The alert setup guide walks through creating the webhook URL in each app.
Why it matters
Recent Hex incident activity
Hex recorded 100% uptime across 46 monitored days in the last 90 days. The official feed logged 1 incident entry in that window. Those are exactly the changes subscribers hear about first.
Alert on one Hex service
Alerts can cover the whole platform or just the parts you depend on. Narrowing means you hear about incidents affecting that service, not every Hex status change.
What triggers Hex alerts
New incident
A fresh incident appeared on the official feed and started within the last 24 hours. Historical backfills never alert.
Incident update
An open incident moved through its lifecycle (investigating → identified → monitoring …).
Incident resolved
An incident was resolved upstream, or disappeared from the provider's active feed.
Status change
The provider's overall status flipped (e.g., Operational → Partial outage).
Every delivery is claimed exactly once per event, retried once on failure, and recorded, so overlapping check runs can never double-notify you. Alerts are driven by Hex's official status source: the official Hex status page remains the authoritative reference.
Prefer to pull instead of push?
Everything on this page is also machine-readable, free, and account-less: subscribe to the Hex RSS feed, poll the JSON API, or embed the live Hex status badge in a README or dashboard.
FAQ
Hex alert questions
Short answers to what alert subscribers ask most.
How fast will I know when Hex goes down?
OutageDeck checks Hex's official status feed about every 10 minutes, around the clock. The first check that sees a new incident or a status change fires your alert immediately, so email, Slack, Teams, Discord, and webhook subscribers typically know within minutes of the official feed changing.
Are Hex outage alerts free?
Yes. Every account includes free email alerts for up to 5 providers, no card required. Paid plans add Slack, Teams, Discord, and webhook delivery, more subscriptions, and higher API quotas.
Which Hex events trigger an alert?
New incidents on the official feed (when they started within the last 24 hours), incident lifecycle changes, resolutions, and provider-level status changes. A subscription can watch just Hex, and on a paid plan your whole stack or individual Hex services.
Can I follow Hex status without an account?
Yes. The Hex RSS feed, the public JSON API, and the embeddable status badge are free with no sign-up. Alerts exist so changes get pushed to you instead of you re-checking a page.
Ready to stop refreshing status pages?
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.