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Incident detail

Elevated API latency for GPT-4o requests

OpenAI API requests for GPT-4o experienced elevated response times for a subset of customers.

Resolved incidentMajor1 affected service

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Incident updates

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  1. Investigating

    OpenAI investigated elevated latency affecting a subset of GPT-4o API requests.

  2. Monitoring

    Latency improved following a mitigation and the team moved to monitoring recovery.

  3. Resolved

    OpenAI confirmed request latency returned to baseline and closed the incident.