{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-27T07:09:16.151Z"
  },
  "data": {
    "id": "service_xero_partner_tools",
    "slug": "xero-partner-tools",
    "name": "Partner Products & Tools",
    "category": "platform",
    "summary": "Practice Manager, Xero HQ, Workpapers, and Xero Tax.",
    "description": "Partner Products and Tools coverage tracks the group component accounting practices depend on, aggregating Workpapers, Practice Manager, Xero HQ, and the regional Xero Tax products.",
    "status": "operational",
    "stale": false,
    "officialUrl": "https://www.xero.com/partner-programs",
    "provider": {
      "slug": "xero",
      "name": "Xero",
      "html": "/providers/xero",
      "api": "/api/v1/providers/xero"
    },
    "counts": {
      "incidents": 10,
      "activeIncidents": 0
    },
    "incidents": [
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        "slug": "xero-au-xero-tax-customer-won-t-be-able-to-file-tax-returns-due-to-an-outage-2026-09-07-bgp6g8dt",
        "title": "AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.",
        "summary": "AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-09-07T01:49:44+00:00",
        "updatedAt": "2026-09-07T04:16:17.328+00:00",
        "resolvedAt": "2026-09-07T04:16:17.308+00:00",
        "provider": {
          "slug": "xero",
          "name": "Xero"
        },
        "affectedServices": [
          {
            "slug": "xero-partner-tools",
            "name": "Partner Products & Tools"
          }
        ],
        "links": {
          "html": "/incidents/xero-au-xero-tax-customer-won-t-be-able-to-file-tax-returns-due-to-an-outage-2026-09-07-bgp6g8dt",
          "api": "/api/v1/incidents/xero-au-xero-tax-customer-won-t-be-able-to-file-tax-returns-due-to-an-outage-2026-09-07-bgp6g8dt",
          "providerHtml": "/providers/xero",
          "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_xero_nz0dpfpcrcvv",
        "slug": "xero-australia-xero-tax-customers-are-experiencing-issues-with-prefilling-2026-08-30-pfpcrcvv",
        "title": "Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO",
        "summary": "Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-08-30T23:50:41.62+00:00",
        "updatedAt": "2026-08-31T01:37:03.57+00:00",
        "resolvedAt": "2026-08-31T01:37:03.551+00:00",
        "provider": {
          "slug": "xero",
          "name": "Xero"
        },
        "affectedServices": [
          {
            "slug": "xero-partner-tools",
            "name": "Partner Products & Tools"
          }
        ],
        "links": {
          "html": "/incidents/xero-australia-xero-tax-customers-are-experiencing-issues-with-prefilling-2026-08-30-pfpcrcvv",
          "api": "/api/v1/incidents/xero-australia-xero-tax-customers-are-experiencing-issues-with-prefilling-2026-08-30-pfpcrcvv",
          "providerHtml": "/providers/xero",
          "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
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        "slug": "xero-australia-xero-tax-customers-are-experiencing-issues-with-prefilling-2026-08-30-bpbw092r",
        "title": "Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO",
        "summary": "Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-08-30T20:21:09.266+00:00",
        "updatedAt": "2026-08-30T22:39:13.664+00:00",
        "resolvedAt": "2026-08-30T22:39:13.643+00:00",
        "provider": {
          "slug": "xero",
          "name": "Xero"
        },
        "affectedServices": [
          {
            "slug": "xero-partner-tools",
            "name": "Partner Products & Tools"
          }
        ],
        "links": {
          "html": "/incidents/xero-australia-xero-tax-customers-are-experiencing-issues-with-prefilling-2026-08-30-bpbw092r",
          "api": "/api/v1/incidents/xero-australia-xero-tax-customers-are-experiencing-issues-with-prefilling-2026-08-30-bpbw092r",
          "providerHtml": "/providers/xero",
          "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
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        "slug": "xero-global-xero-hq-some-customers-are-experiencing-errors-or-slowness-when-2026-07-23-ffntj61m",
        "title": "Global: Xero HQ - Some customers are experiencing errors or slowness when navigating XPM and Xero HQ",
        "summary": "Global: Xero HQ - Some customers are experiencing errors or slowness when navigating XPM and Xero HQ",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-07-23T04:46:40.68+00:00",
        "updatedAt": "2026-07-23T07:59:27.901+00:00",
        "resolvedAt": "2026-07-23T07:59:27.881+00:00",
        "provider": {
          "slug": "xero",
          "name": "Xero"
        },
        "affectedServices": [
          {
            "slug": "xero-partner-tools",
            "name": "Partner Products & Tools"
          }
        ],
        "links": {
          "html": "/incidents/xero-global-xero-hq-some-customers-are-experiencing-errors-or-slowness-when-2026-07-23-ffntj61m",
          "api": "/api/v1/incidents/xero-global-xero-hq-some-customers-are-experiencing-errors-or-slowness-when-2026-07-23-ffntj61m",
          "providerHtml": "/providers/xero",
          "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_xero_pg6qy0tq8l2q",
        "slug": "xero-global-xero-hq-some-customers-are-experiencing-errors-or-slowness-when-2026-07-22-y0tq8l2q",
        "title": "Global: Xero HQ - Some customers are experiencing errors or slowness when navigating Xero HQ",
        "summary": "Global: Xero HQ - Some customers are experiencing errors or slowness when navigating Xero HQ",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-07-22T03:02:40.926+00:00",
        "updatedAt": "2026-07-22T03:28:35.745+00:00",
        "resolvedAt": "2026-07-22T03:28:35.727+00:00",
        "provider": {
          "slug": "xero",
          "name": "Xero"
        },
        "affectedServices": [
          {
            "slug": "xero-partner-tools",
            "name": "Partner Products & Tools"
          }
        ],
        "links": {
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          "api": "/api/v1/incidents/xero-global-xero-hq-some-customers-are-experiencing-errors-or-slowness-when-2026-07-22-y0tq8l2q",
          "providerHtml": "/providers/xero",
          "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
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        "slug": "xero-global-resolved-platform-stable-post-incident-summary-to-follow-2026-05-07",
        "title": "Global: Resolved – Platform stable, Post Incident Summary to follow",
        "summary": "Global: Resolved – Platform stable, Post Incident Summary to follow",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-05-07T00:33:20.721+00:00",
        "updatedAt": "2026-06-05T06:59:36.535+00:00",
        "resolvedAt": "2026-05-15T07:52:00+00:00",
        "provider": {
          "slug": "xero",
          "name": "Xero"
        },
        "affectedServices": [
          {
            "slug": "xero-core",
            "name": "Core Products"
          },
          {
            "slug": "xero-mobile",
            "name": "Mobile Apps"
          },
          {
            "slug": "xero-partner-tools",
            "name": "Partner Products & Tools"
          },
          {
            "slug": "xero-platform",
            "name": "Platform & Settings"
          }
        ],
        "links": {
          "html": "/incidents/xero-global-resolved-platform-stable-post-incident-summary-to-follow-2026-05-07",
          "api": "/api/v1/incidents/xero-global-resolved-platform-stable-post-incident-summary-to-follow-2026-05-07",
          "providerHtml": "/providers/xero",
          "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_xero_9ldtmrw5rqmr",
        "slug": "xero-global-workpapers-some-customers-may-be-experiencing-an-error-page-when-2026-05-22-mrw5rqmr",
        "title": "Global: Workpapers - some customers may be experiencing an error page when navigating Workpapers.",
        "summary": "Global: Workpapers - some customers may be experiencing an error page when navigating Workpapers.",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-05-22T04:08:11.864+00:00",
        "updatedAt": "2026-05-22T04:45:15.891+00:00",
        "resolvedAt": "2026-05-22T04:45:15.869+00:00",
        "provider": {
          "slug": "xero",
          "name": "Xero"
        },
        "affectedServices": [
          {
            "slug": "xero-partner-tools",
            "name": "Partner Products & Tools"
          }
        ],
        "links": {
          "html": "/incidents/xero-global-workpapers-some-customers-may-be-experiencing-an-error-page-when-2026-05-22-mrw5rqmr",
          "api": "/api/v1/incidents/xero-global-workpapers-some-customers-may-be-experiencing-an-error-page-when-2026-05-22-mrw5rqmr",
          "providerHtml": "/providers/xero",
          "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_xero_mgd74kfb86gc",
        "slug": "xero-global-xpm-some-customers-are-experiencing-errors-or-slowness-when-2026-05-20-4kfb86gc",
        "title": "Global: XPM - Some customers are experiencing errors or slowness when accessing client lists in Xero",
        "summary": "Global: XPM - Some customers are experiencing errors or slowness when accessing client lists in Xero",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-05-20T01:46:49.709+00:00",
        "updatedAt": "2026-05-20T01:54:18.81+00:00",
        "resolvedAt": "2026-05-20T01:54:18.794+00:00",
        "provider": {
          "slug": "xero",
          "name": "Xero"
        },
        "affectedServices": [
          {
            "slug": "xero-partner-tools",
            "name": "Partner Products & Tools"
          }
        ],
        "links": {
          "html": "/incidents/xero-global-xpm-some-customers-are-experiencing-errors-or-slowness-when-2026-05-20-4kfb86gc",
          "api": "/api/v1/incidents/xero-global-xpm-some-customers-are-experiencing-errors-or-slowness-when-2026-05-20-4kfb86gc",
          "providerHtml": "/providers/xero",
          "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_xero_48ct4hgv39zv",
        "slug": "xero-global-xero-customers-are-experiencing-issues-accessing-xero-2026-04-29",
        "title": "Global: Xero - Customers are experiencing issues accessing Xero",
        "summary": "Global: Xero - Customers are experiencing issues accessing Xero",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-04-29T05:32:15.12+00:00",
        "updatedAt": "2026-04-29T05:42:56.134+00:00",
        "resolvedAt": "2026-04-29T05:42:48.913+00:00",
        "provider": {
          "slug": "xero",
          "name": "Xero"
        },
        "affectedServices": [
          {
            "slug": "xero-core",
            "name": "Core Products"
          },
          {
            "slug": "xero-hubdoc",
            "name": "Hubdoc"
          },
          {
            "slug": "xero-mobile",
            "name": "Mobile Apps"
          },
          {
            "slug": "xero-partner-tools",
            "name": "Partner Products & Tools"
          },
          {
            "slug": "xero-platform",
            "name": "Platform & Settings"
          }
        ],
        "links": {
          "html": "/incidents/xero-global-xero-customers-are-experiencing-issues-accessing-xero-2026-04-29",
          "api": "/api/v1/incidents/xero-global-xero-customers-are-experiencing-issues-accessing-xero-2026-04-29",
          "providerHtml": "/providers/xero",
          "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
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        "id": "incident_statuspage_xero_yfxmgjrhrxtp",
        "slug": "xero-au-tax-some-customers-are-experiencing-an-issue-accessing-tax-returns-2026-04-14",
        "title": "AU: Tax - Some customers are experiencing an issue accessing tax returns.",
        "summary": "AU: Tax - Some customers are experiencing an issue accessing tax returns.",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-04-14T23:20:27.633+00:00",
        "updatedAt": "2026-04-14T23:45:55.436+00:00",
        "resolvedAt": "2026-04-14T23:45:55.419+00:00",
        "provider": {
          "slug": "xero",
          "name": "Xero"
        },
        "affectedServices": [
          {
            "slug": "xero-partner-tools",
            "name": "Partner Products & Tools"
          }
        ],
        "links": {
          "html": "/incidents/xero-au-tax-some-customers-are-experiencing-an-issue-accessing-tax-returns-2026-04-14",
          "api": "/api/v1/incidents/xero-au-tax-some-customers-are-experiencing-an-issue-accessing-tax-returns-2026-04-14",
          "providerHtml": "/providers/xero",
          "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/services/xero-partner-tools",
      "api": "/api/v1/services/xero-partner-tools",
      "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=service"
    },
    "access": {
      "plan": "public",
      "keyed": false
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  }
}