{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-12T22:44:12.699Z"
  },
  "data": {
    "id": "service_squarespace_commerce",
    "slug": "squarespace-commerce",
    "name": "Commerce & Scheduling",
    "category": "ecommerce",
    "summary": "Commerce checkout, Acuity Scheduling, and campaigns.",
    "description": "Commerce & Scheduling coverage tracks Squarespace Commerce, Acuity Scheduling, and Email Campaigns.",
    "status": "operational",
    "officialUrl": "https://www.squarespace.com/commerce",
    "provider": {
      "slug": "squarespace",
      "name": "Squarespace",
      "html": "/providers/squarespace",
      "api": "/api/v1/providers/squarespace"
    },
    "counts": {
      "incidents": 13,
      "activeIncidents": 0
    },
    "incidents": [
      {
        "id": "incident_statuspage_squarespace_fsk182w4cjtk",
        "slug": "squarespace-acuity-scheduling-service-disruption-2026-05-19",
        "title": "Acuity Scheduling Service Disruption",
        "summary": "Acuity Scheduling Service Disruption",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-05-19T17:06:10.234+00:00",
        "updatedAt": "2026-05-19T17:35:44.395+00:00",
        "resolvedAt": "2026-05-19T17:35:44.379+00:00",
        "provider": {
          "slug": "squarespace",
          "name": "Squarespace"
        },
        "affectedServices": [
          {
            "slug": "squarespace-commerce",
            "name": "Commerce & Scheduling"
          }
        ],
        "links": {
          "html": "/incidents/squarespace-acuity-scheduling-service-disruption-2026-05-19",
          "api": "/api/v1/incidents/squarespace-acuity-scheduling-service-disruption-2026-05-19",
          "providerHtml": "/providers/squarespace"
        }
      },
      {
        "id": "incident_statuspage_squarespace_jgb9hw49q55s",
        "slug": "squarespace-connectivity-issues-2026-04-02",
        "title": "Connectivity issues",
        "summary": "Connectivity issues",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-04-02T19:11:10.362+00:00",
        "updatedAt": "2026-04-02T19:29:30.783+00:00",
        "resolvedAt": "2026-04-02T19:29:30.764+00:00",
        "provider": {
          "slug": "squarespace",
          "name": "Squarespace"
        },
        "affectedServices": [
          {
            "slug": "squarespace-commerce",
            "name": "Commerce & Scheduling"
          },
          {
            "slug": "squarespace-domains",
            "name": "Domains & Accounts"
          },
          {
            "slug": "squarespace-sites",
            "name": "Hosted Sites"
          }
        ],
        "links": {
          "html": "/incidents/squarespace-connectivity-issues-2026-04-02",
          "api": "/api/v1/incidents/squarespace-connectivity-issues-2026-04-02",
          "providerHtml": "/providers/squarespace"
        }
      },
      {
        "id": "incident_statuspage_squarespace_zvkg6n8921vz",
        "slug": "squarespace-login-verification-emails-delayed-2026-01-24",
        "title": "Login verification emails delayed",
        "summary": "Login verification emails delayed",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-01-24T17:10:16.648+00:00",
        "updatedAt": "2026-01-24T20:34:35.231+00:00",
        "resolvedAt": "2026-01-24T20:34:35.216+00:00",
        "provider": {
          "slug": "squarespace",
          "name": "Squarespace"
        },
        "affectedServices": [
          {
            "slug": "squarespace-commerce",
            "name": "Commerce & Scheduling"
          },
          {
            "slug": "squarespace-domains",
            "name": "Domains & Accounts"
          }
        ],
        "links": {
          "html": "/incidents/squarespace-login-verification-emails-delayed-2026-01-24",
          "api": "/api/v1/incidents/squarespace-login-verification-emails-delayed-2026-01-24",
          "providerHtml": "/providers/squarespace"
        }
      },
      {
        "id": "incident_statuspage_squarespace_n81gzh5r0j3x",
        "slug": "squarespace-related-products-not-loading-on-product-detail-pages-2025-12-08",
        "title": "Related products not loading on product detail pages",
        "summary": "Related products not loading on product detail pages",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2025-12-09T04:01:45.789+00:00",
        "updatedAt": "2025-12-09T05:32:16.134+00:00",
        "resolvedAt": "2025-12-09T05:32:15.768+00:00",
        "provider": {
          "slug": "squarespace",
          "name": "Squarespace"
        },
        "affectedServices": [
          {
            "slug": "squarespace-commerce",
            "name": "Commerce & Scheduling"
          }
        ],
        "links": {
          "html": "/incidents/squarespace-related-products-not-loading-on-product-detail-pages-2025-12-08",
          "api": "/api/v1/incidents/squarespace-related-products-not-loading-on-product-detail-pages-2025-12-08",
          "providerHtml": "/providers/squarespace"
        }
      },
      {
        "id": "incident_statuspage_squarespace_jkd61dz6mbcr",
        "slug": "squarespace-clients-are-unable-to-redeem-coupons-at-checkout-on-the-acuity-client-2025-11-20-1dz6mbcr",
        "title": "Clients are unable to redeem coupons at checkout on the Acuity Client Scheduling Page",
        "summary": "Clients are unable to redeem coupons at checkout on the Acuity Client Scheduling Page",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2025-11-20T18:02:00.694+00:00",
        "updatedAt": "2025-11-20T18:16:34.373+00:00",
        "resolvedAt": "2025-11-20T18:16:34.352+00:00",
        "provider": {
          "slug": "squarespace",
          "name": "Squarespace"
        },
        "affectedServices": [
          {
            "slug": "squarespace-commerce",
            "name": "Commerce & Scheduling"
          }
        ],
        "links": {
          "html": "/incidents/squarespace-clients-are-unable-to-redeem-coupons-at-checkout-on-the-acuity-client-2025-11-20-1dz6mbcr",
          "api": "/api/v1/incidents/squarespace-clients-are-unable-to-redeem-coupons-at-checkout-on-the-acuity-client-2025-11-20-1dz6mbcr",
          "providerHtml": "/providers/squarespace"
        }
      },
      {
        "id": "incident_statuspage_squarespace_v6zxmlgd5tfn",
        "slug": "squarespace-acuity-scheduling-slow-loading-or-500-errors-2025-10-29",
        "title": "Acuity Scheduling / Slow loading or 500 errors",
        "summary": "Acuity Scheduling / Slow loading or 500 errors",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2025-10-29T17:40:58.889+00:00",
        "updatedAt": "2025-10-29T21:31:51.635+00:00",
        "resolvedAt": "2025-10-29T21:31:51.307+00:00",
        "provider": {
          "slug": "squarespace",
          "name": "Squarespace"
        },
        "affectedServices": [
          {
            "slug": "squarespace-commerce",
            "name": "Commerce & Scheduling"
          }
        ],
        "links": {
          "html": "/incidents/squarespace-acuity-scheduling-slow-loading-or-500-errors-2025-10-29",
          "api": "/api/v1/incidents/squarespace-acuity-scheduling-slow-loading-or-500-errors-2025-10-29",
          "providerHtml": "/providers/squarespace"
        }
      },
      {
        "id": "incident_statuspage_squarespace_8m65jcpj7vqw",
        "slug": "squarespace-paypal-issues-2025-10-16",
        "title": "PayPal Issues",
        "summary": "PayPal Issues",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2025-10-16T16:20:56+00:00",
        "updatedAt": "2025-10-16T17:04:02.522+00:00",
        "resolvedAt": "2025-10-16T17:04:02.132+00:00",
        "provider": {
          "slug": "squarespace",
          "name": "Squarespace"
        },
        "affectedServices": [
          {
            "slug": "squarespace-commerce",
            "name": "Commerce & Scheduling"
          },
          {
            "slug": "squarespace-domains",
            "name": "Domains & Accounts"
          }
        ],
        "links": {
          "html": "/incidents/squarespace-paypal-issues-2025-10-16",
          "api": "/api/v1/incidents/squarespace-paypal-issues-2025-10-16",
          "providerHtml": "/providers/squarespace"
        }
      },
      {
        "id": "incident_statuspage_squarespace_66x58dphns10",
        "slug": "squarespace-acuity-loading-2025-09-30",
        "title": "Acuity loading",
        "summary": "Acuity loading",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2025-10-01T03:02:33.178+00:00",
        "updatedAt": "2025-10-01T04:14:42.092+00:00",
        "resolvedAt": "2025-10-01T04:14:42.072+00:00",
        "provider": {
          "slug": "squarespace",
          "name": "Squarespace"
        },
        "affectedServices": [
          {
            "slug": "squarespace-commerce",
            "name": "Commerce & Scheduling"
          }
        ],
        "links": {
          "html": "/incidents/squarespace-acuity-loading-2025-09-30",
          "api": "/api/v1/incidents/squarespace-acuity-loading-2025-09-30",
          "providerHtml": "/providers/squarespace"
        }
      },
      {
        "id": "incident_statuspage_squarespace_mv0jjcqkb9x6",
        "slug": "squarespace-acuity-scheduling-clients-unable-to-process-payments-using-square-2025-09-23",
        "title": "Acuity Scheduling / Clients unable to process payments using Square",
        "summary": "Acuity Scheduling / Clients unable to process payments using Square",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2025-09-23T10:30:52+00:00",
        "updatedAt": "2025-09-23T22:03:57.573+00:00",
        "resolvedAt": "2025-09-23T22:03:57.558+00:00",
        "provider": {
          "slug": "squarespace",
          "name": "Squarespace"
        },
        "affectedServices": [
          {
            "slug": "squarespace-commerce",
            "name": "Commerce & Scheduling"
          }
        ],
        "links": {
          "html": "/incidents/squarespace-acuity-scheduling-clients-unable-to-process-payments-using-square-2025-09-23",
          "api": "/api/v1/incidents/squarespace-acuity-scheduling-clients-unable-to-process-payments-using-square-2025-09-23",
          "providerHtml": "/providers/squarespace"
        }
      },
      {
        "id": "incident_statuspage_squarespace_vn2m8gsppnd8",
        "slug": "squarespace-acuity-scheduling-undelivered-sms-reminders-2025-09-09",
        "title": "Acuity Scheduling / Undelivered SMS reminders",
        "summary": "Acuity Scheduling / Undelivered SMS reminders",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2025-09-09T18:19:25.524+00:00",
        "updatedAt": "2025-09-09T21:16:12.852+00:00",
        "resolvedAt": "2025-09-09T19:26:05+00:00",
        "provider": {
          "slug": "squarespace",
          "name": "Squarespace"
        },
        "affectedServices": [
          {
            "slug": "squarespace-commerce",
            "name": "Commerce & Scheduling"
          }
        ],
        "links": {
          "html": "/incidents/squarespace-acuity-scheduling-undelivered-sms-reminders-2025-09-09",
          "api": "/api/v1/incidents/squarespace-acuity-scheduling-undelivered-sms-reminders-2025-09-09",
          "providerHtml": "/providers/squarespace"
        }
      },
      {
        "id": "incident_statuspage_squarespace_kz55yg405t1q",
        "slug": "squarespace-some-commerce-features-are-failing-to-load-2025-09-03",
        "title": "Some Commerce features are failing to load",
        "summary": "Some Commerce features are failing to load",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2025-09-03T20:39:04.313+00:00",
        "updatedAt": "2025-09-03T23:33:39.394+00:00",
        "resolvedAt": "2025-09-03T23:33:37.56+00:00",
        "provider": {
          "slug": "squarespace",
          "name": "Squarespace"
        },
        "affectedServices": [
          {
            "slug": "squarespace-commerce",
            "name": "Commerce & Scheduling"
          },
          {
            "slug": "squarespace-sites",
            "name": "Hosted Sites"
          }
        ],
        "links": {
          "html": "/incidents/squarespace-some-commerce-features-are-failing-to-load-2025-09-03",
          "api": "/api/v1/incidents/squarespace-some-commerce-features-are-failing-to-load-2025-09-03",
          "providerHtml": "/providers/squarespace"
        }
      },
      {
        "id": "incident_statuspage_squarespace_vgzv7gx8w4db",
        "slug": "squarespace-acuity-scheduling-service-disruption-2025-09-02",
        "title": "Acuity Scheduling Service Disruption",
        "summary": "Acuity Scheduling Service Disruption",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2025-09-02T14:55:55.398+00:00",
        "updatedAt": "2025-09-02T15:07:24.552+00:00",
        "resolvedAt": "2025-09-02T15:07:24.186+00:00",
        "provider": {
          "slug": "squarespace",
          "name": "Squarespace"
        },
        "affectedServices": [
          {
            "slug": "squarespace-commerce",
            "name": "Commerce & Scheduling"
          }
        ],
        "links": {
          "html": "/incidents/squarespace-acuity-scheduling-service-disruption-2025-09-02",
          "api": "/api/v1/incidents/squarespace-acuity-scheduling-service-disruption-2025-09-02",
          "providerHtml": "/providers/squarespace"
        }
      },
      {
        "id": "incident_statuspage_squarespace_76l454kg38m1",
        "slug": "squarespace-error-when-accessing-acuity-from-squarespace-dashboard-2025-07-28",
        "title": "Error when accessing Acuity from Squarespace dashboard",
        "summary": "Error when accessing Acuity from Squarespace dashboard",
        "status": "resolved",
        "severity": "critical",
        "startedAt": "2025-07-28T15:06:25.376+00:00",
        "updatedAt": "2025-07-28T16:11:06.201+00:00",
        "resolvedAt": "2025-07-28T16:11:06.181+00:00",
        "provider": {
          "slug": "squarespace",
          "name": "Squarespace"
        },
        "affectedServices": [
          {
            "slug": "squarespace-commerce",
            "name": "Commerce & Scheduling"
          }
        ],
        "links": {
          "html": "/incidents/squarespace-error-when-accessing-acuity-from-squarespace-dashboard-2025-07-28",
          "api": "/api/v1/incidents/squarespace-error-when-accessing-acuity-from-squarespace-dashboard-2025-07-28",
          "providerHtml": "/providers/squarespace"
        }
      }
    ],
    "links": {
      "html": "/services/squarespace-commerce",
      "api": "/api/v1/services/squarespace-commerce"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}