{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-19T14:53:58.494Z"
  },
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    "name": "Messaging",
    "category": "communication",
    "summary": "Core message send, receive, and channel delivery workflows.",
    "description": "Slack messaging coverage focuses on message delivery, channel update latency, and workspace reconnect behavior.",
    "status": "degraded",
    "officialUrl": "https://slack.com/help",
    "provider": {
      "slug": "slack",
      "name": "Slack",
      "html": "/providers/slack",
      "api": "/api/v1/providers/slack"
    },
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      "incidents": 23,
      "activeIncidents": 1
    },
    "incidents": [
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        "title": "Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled",
        "summary": "Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled",
        "status": "monitoring",
        "severity": "major",
        "startedAt": "2026-08-13T21:21:41+00:00",
        "updatedAt": "2026-08-17T21:57:51+00:00",
        "resolvedAt": null,
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          "name": "Slack"
        },
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            "name": "Messaging"
          }
        ],
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      },
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        "id": "incident_slack_1572",
        "slug": "slack-receiving-reminders-in-slack-issue-2026-07-23",
        "title": "Receiving reminders in Slack issue",
        "summary": "Receiving reminders in Slack issue",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-07-24T02:18:40+00:00",
        "updatedAt": "2026-07-24T03:20:37+00:00",
        "resolvedAt": "2026-07-24T03:20:37+00:00",
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          "name": "Slack"
        },
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            "name": "Messaging"
          }
        ],
        "links": {
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      },
      {
        "id": "incident_slack_1569",
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        "title": "Trouble performing some actions",
        "summary": "Trouble performing some actions",
        "status": "resolved",
        "severity": "major",
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        "updatedAt": "2026-06-17T01:07:15+00:00",
        "resolvedAt": "2026-06-17T01:07:15+00:00",
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          "name": "Slack"
        },
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            "name": "Messaging"
          }
        ],
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        }
      },
      {
        "id": "incident_slack_1567",
        "slug": "slack-slack-messaging-issue-2026-06-15",
        "title": "Slack Messaging issue",
        "summary": "Slack Messaging issue",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-06-16T01:19:52+00:00",
        "updatedAt": "2026-06-16T01:19:52+00:00",
        "resolvedAt": "2026-06-16T01:19:52+00:00",
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          "name": "Slack"
        },
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            "name": "Messaging"
          }
        ],
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        }
      },
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        "id": "incident_slack_1560",
        "slug": "slack-trouble-connecting-or-loading-slack-2026-06-02",
        "title": "Trouble connecting or loading Slack",
        "summary": "Trouble connecting or loading Slack",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-06-03T00:58:35+00:00",
        "updatedAt": "2026-06-03T01:47:12+00:00",
        "resolvedAt": "2026-06-03T01:47:12+00:00",
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          "name": "Slack"
        },
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            "name": "Messaging"
          }
        ],
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      },
      {
        "id": "incident_slack_1559",
        "slug": "slack-connectivity-issues-affecting-some-users-in-europe-2026-06-02",
        "title": "Connectivity Issues Affecting Some Users in Europe",
        "summary": "Connectivity Issues Affecting Some Users in Europe",
        "status": "resolved",
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        "startedAt": "2026-06-02T16:16:37+00:00",
        "updatedAt": "2026-06-02T16:16:37+00:00",
        "resolvedAt": "2026-06-02T16:16:37+00:00",
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        },
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            "name": "Messaging"
          }
        ],
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      },
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        "slug": "slack-trouble-with-slack-general-slack-functionality-issues-2026-05-27",
        "title": "Trouble with Slack - General Slack functionality issues",
        "summary": "Trouble with Slack - General Slack functionality issues",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-05-27T23:00:58+00:00",
        "updatedAt": "2026-05-28T15:22:05+00:00",
        "resolvedAt": "2026-05-28T15:22:05+00:00",
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          "name": "Slack"
        },
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            "name": "Messaging"
          },
          {
            "slug": "slack-workflow-builder",
            "name": "Workflow Builder"
          }
        ],
        "links": {
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      },
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        "id": "incident_slack_1553",
        "slug": "slack-issues-affecting-file-uploads-message-edits-channel-renames-and-channel-2026-05-14-1553",
        "title": "Issues affecting file uploads, message edits, channel renames, and channel creations",
        "summary": "Issues affecting file uploads, message edits, channel renames, and channel creations",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-05-14T14:37:41+00:00",
        "updatedAt": "2026-05-14T15:34:48+00:00",
        "resolvedAt": "2026-05-14T15:34:48+00:00",
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          "name": "Slack"
        },
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          },
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            "name": "Workflow Builder"
          }
        ],
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      },
      {
        "id": "incident_slack_1551",
        "slug": "slack-ekm-customers-were-previously-experiencing-issues-with-channel-loading-2026-05-08-1551",
        "title": "EKM customers were previously experiencing issues with channel loading and message delivery",
        "summary": "EKM customers were previously experiencing issues with channel loading and message delivery",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-05-08T18:31:22+00:00",
        "updatedAt": "2026-05-11T21:48:12+00:00",
        "resolvedAt": "2026-05-11T21:48:12+00:00",
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          "name": "Slack"
        },
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          },
          {
            "slug": "slack-workflow-builder",
            "name": "Workflow Builder"
          }
        ],
        "links": {
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        }
      },
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        "id": "incident_slack_1550",
        "slug": "slack-scheduled-grid-migrations-are-experiencing-extended-downtime-2026-05-08",
        "title": "Scheduled Grid Migrations are experiencing extended downtime",
        "summary": "Scheduled Grid Migrations are experiencing extended downtime",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-05-08T12:13:46+00:00",
        "updatedAt": "2026-05-08T17:44:24+00:00",
        "resolvedAt": "2026-05-08T17:44:24+00:00",
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          "name": "Slack"
        },
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            "slug": "slack-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
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          "api": "/api/v1/incidents/slack-scheduled-grid-migrations-are-experiencing-extended-downtime-2026-05-08",
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      },
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        "id": "incident_slack_1547",
        "slug": "slack-users-may-not-receive-notifications-on-slack-thread-replies-2026-04-27",
        "title": "Users May Not Receive Notifications on Slack Thread Replies",
        "summary": "Users May Not Receive Notifications on Slack Thread Replies",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-04-27T17:11:53+00:00",
        "updatedAt": "2026-04-27T20:36:02+00:00",
        "resolvedAt": "2026-04-27T20:36:02+00:00",
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          "name": "Slack"
        },
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          {
            "slug": "slack-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
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      },
      {
        "id": "incident_slack_1546",
        "slug": "slack-slack-threads-not-loading-2026-04-23",
        "title": "Slack Threads Not Loading",
        "summary": "Slack Threads Not Loading",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-04-23T07:27:17+00:00",
        "updatedAt": "2026-04-23T09:50:51+00:00",
        "resolvedAt": "2026-04-23T09:50:51+00:00",
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          "name": "Slack"
        },
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            "name": "Messaging"
          }
        ],
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        }
      },
      {
        "id": "incident_slack_1545",
        "slug": "slack-custom-status-not-expiring-2026-04-21",
        "title": "Custom status not expiring",
        "summary": "Custom status not expiring",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-04-21T13:46:30+00:00",
        "updatedAt": "2026-04-21T15:47:38+00:00",
        "resolvedAt": "2026-04-21T15:47:38+00:00",
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          "name": "Slack"
        },
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            "slug": "slack-messaging",
            "name": "Messaging"
          }
        ],
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      },
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        "id": "incident_slack_1544",
        "slug": "slack-users-may-experience-delays-due-to-increased-load-on-bychan-keyspace-2026-04-20-1544",
        "title": "Users may experience delays due to increased load on bychan keyspace affecting system performance",
        "summary": "Users may experience delays due to increased load on bychan keyspace affecting system performance",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-04-20T09:05:11+00:00",
        "updatedAt": "2026-04-20T09:05:11+00:00",
        "resolvedAt": "2026-04-20T09:05:11+00:00",
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          "name": "Slack"
        },
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            "name": "Messaging"
          },
          {
            "slug": "slack-workflow-builder",
            "name": "Workflow Builder"
          }
        ],
        "links": {
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      },
      {
        "id": "incident_slack_1543",
        "slug": "slack-trouble-sending-messages-2026-04-10",
        "title": "Trouble Sending Messages",
        "summary": "Trouble Sending Messages",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-04-10T19:09:27+00:00",
        "updatedAt": "2026-04-10T21:44:28+00:00",
        "resolvedAt": "2026-04-10T21:44:28+00:00",
        "provider": {
          "slug": "slack",
          "name": "Slack"
        },
        "affectedServices": [
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            "slug": "slack-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
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          "api": "/api/v1/incidents/slack-trouble-sending-messages-2026-04-10",
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        }
      },
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        "id": "incident_slack_1542",
        "slug": "slack-trouble-with-slackbot-and-ai-powered-features-2026-04-09",
        "title": "Trouble with Slackbot and AI-powered features",
        "summary": "Trouble with Slackbot and AI-powered features",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-04-09T07:58:38+00:00",
        "updatedAt": "2026-04-09T19:29:04+00:00",
        "resolvedAt": "2026-04-09T19:29:04+00:00",
        "provider": {
          "slug": "slack",
          "name": "Slack"
        },
        "affectedServices": [
          {
            "slug": "slack-messaging",
            "name": "Messaging"
          },
          {
            "slug": "slack-workflow-builder",
            "name": "Workflow Builder"
          }
        ],
        "links": {
          "html": "/incidents/slack-trouble-with-slackbot-and-ai-powered-features-2026-04-09",
          "api": "/api/v1/incidents/slack-trouble-with-slackbot-and-ai-powered-features-2026-04-09",
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        }
      },
      {
        "id": "incident_slack_1541",
        "slug": "slack-slackbot-button-in-the-top-navigation-is-disappearing-2026-04-01",
        "title": "Slackbot button in the top navigation is disappearing",
        "summary": "Slackbot button in the top navigation is disappearing",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-04-01T13:01:28+00:00",
        "updatedAt": "2026-04-01T14:41:31+00:00",
        "resolvedAt": "2026-04-01T14:41:31+00:00",
        "provider": {
          "slug": "slack",
          "name": "Slack"
        },
        "affectedServices": [
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            "name": "Messaging"
          },
          {
            "slug": "slack-workflow-builder",
            "name": "Workflow Builder"
          }
        ],
        "links": {
          "html": "/incidents/slack-slackbot-button-in-the-top-navigation-is-disappearing-2026-04-01",
          "api": "/api/v1/incidents/slack-slackbot-button-in-the-top-navigation-is-disappearing-2026-04-01",
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        }
      },
      {
        "id": "incident_slack_1540",
        "slug": "slack-issue-with-sending-and-receiving-messages-2026-03-29",
        "title": "Issue with Sending and Receiving Messages",
        "summary": "Issue with Sending and Receiving Messages",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-03-29T22:38:57+00:00",
        "updatedAt": "2026-03-30T01:17:35+00:00",
        "resolvedAt": "2026-03-30T01:17:35+00:00",
        "provider": {
          "slug": "slack",
          "name": "Slack"
        },
        "affectedServices": [
          {
            "slug": "slack-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
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          "api": "/api/v1/incidents/slack-issue-with-sending-and-receiving-messages-2026-03-29",
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        }
      },
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        "id": "incident_slack_1539",
        "slug": "slack-issues-while-sending-messages-and-loading-message-history-is-impacting-2026-03-27-1539",
        "title": "Issues while sending messages and loading message history is impacting some users",
        "summary": "Issues while sending messages and loading message history is impacting some users",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-03-28T04:12:33+00:00",
        "updatedAt": "2026-03-28T05:39:55+00:00",
        "resolvedAt": "2026-03-28T05:39:55+00:00",
        "provider": {
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          "name": "Slack"
        },
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            "name": "Messaging"
          }
        ],
        "links": {
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      },
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        "id": "incident_slack_1538",
        "slug": "slack-trouble-connecting-to-slack-2026-03-26",
        "title": "Trouble connecting to Slack",
        "summary": "Trouble connecting to Slack",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-03-26T15:40:54+00:00",
        "updatedAt": "2026-03-26T16:36:40+00:00",
        "resolvedAt": "2026-03-26T16:36:40+00:00",
        "provider": {
          "slug": "slack",
          "name": "Slack"
        },
        "affectedServices": [
          {
            "slug": "slack-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
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          "api": "/api/v1/incidents/slack-trouble-connecting-to-slack-2026-03-26",
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        "summary": "Issues with App Mentions, Grid Migrations, and Notifications",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-03-05T14:56:18+00:00",
        "updatedAt": "2026-03-06T16:44:54+00:00",
        "resolvedAt": "2026-03-06T16:44:54+00:00",
        "provider": {
          "slug": "slack",
          "name": "Slack"
        },
        "affectedServices": [
          {
            "slug": "slack-messaging",
            "name": "Messaging"
          },
          {
            "slug": "slack-workflow-builder",
            "name": "Workflow Builder"
          }
        ],
        "links": {
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        "slug": "slack-slack-email-delivery-feature-degradation-2026-02-24",
        "title": "Slack Email Delivery Feature Degradation",
        "summary": "Slack Email Delivery Feature Degradation",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-02-25T00:26:58+00:00",
        "updatedAt": "2026-02-25T04:52:24+00:00",
        "resolvedAt": "2026-02-25T04:52:24+00:00",
        "provider": {
          "slug": "slack",
          "name": "Slack"
        },
        "affectedServices": [
          {
            "slug": "slack-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
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        }
      },
      {
        "id": "incident_slack_1531",
        "slug": "slack-issue-with-slack-direct-messaging-2026-02-24",
        "title": "Issue with Slack Direct Messaging",
        "summary": "Issue with Slack Direct Messaging",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-02-24T14:36:56+00:00",
        "updatedAt": "2026-02-24T19:19:19+00:00",
        "resolvedAt": "2026-02-24T19:19:19+00:00",
        "provider": {
          "slug": "slack",
          "name": "Slack"
        },
        "affectedServices": [
          {
            "slug": "slack-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
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          "api": "/api/v1/incidents/slack-issue-with-slack-direct-messaging-2026-02-24",
          "providerHtml": "/providers/slack",
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        }
      }
    ],
    "links": {
      "html": "/services/slack-messaging",
      "api": "/api/v1/services/slack-messaging",
      "alerts": "https://outagedeck.com/account?stack=slack&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=service"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}