{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-22T08:53:36.286Z"
  },
  "data": {
    "id": "service_shopify_storefront",
    "slug": "shopify-storefront",
    "name": "Storefront & Checkout",
    "category": "ecommerce",
    "summary": "Customer-facing stores and the checkout flow.",
    "description": "Storefront & Checkout coverage tracks whether customer-facing Shopify stores load and whether buyers can complete checkout — the paths that directly cost merchants revenue.",
    "status": "operational",
    "stale": false,
    "officialUrl": "https://www.shopify.com",
    "provider": {
      "slug": "shopify",
      "name": "Shopify",
      "html": "/providers/shopify",
      "api": "/api/v1/providers/shopify"
    },
    "counts": {
      "incidents": 12,
      "activeIncidents": 0
    },
    "incidents": [
      {
        "id": "incident_statuspage_shopify_70hnj2fbw221",
        "slug": "shopify-shop-app-and-shop-pay-are-unavailable-2026-09-18",
        "title": "Shop App, Shop Pay & Shop Pay Installments are unavailable",
        "summary": "Shop App, Shop Pay & Shop Pay Installments are unavailable",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-09-18T18:45:00+00:00",
        "updatedAt": "2026-09-18T21:43:48.999+00:00",
        "resolvedAt": "2026-09-18T21:43:47+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [
          {
            "slug": "shopify-admin",
            "name": "Admin & Reports"
          },
          {
            "slug": "shopify-api",
            "name": "API & Mobile"
          },
          {
            "slug": "shopify-storefront",
            "name": "Storefront & Checkout"
          }
        ],
        "links": {
          "html": "/incidents/shopify-shop-app-and-shop-pay-are-unavailable-2026-09-18",
          "api": "/api/v1/incidents/shopify-shop-app-and-shop-pay-are-unavailable-2026-09-18",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_shopify_5qrrcrq2h0ln",
        "slug": "shopify-shopify-admins-are-experiencing-degraded-performance-2026-09-15",
        "title": "Shopify Admins are experiencing degraded performance",
        "summary": "Shopify Admins are experiencing degraded performance",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-09-15T09:49:00+00:00",
        "updatedAt": "2026-09-15T13:24:13.827+00:00",
        "resolvedAt": "2026-09-15T13:24:12+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [
          {
            "slug": "shopify-admin",
            "name": "Admin & Reports"
          },
          {
            "slug": "shopify-storefront",
            "name": "Storefront & Checkout"
          }
        ],
        "links": {
          "html": "/incidents/shopify-shopify-admins-are-experiencing-degraded-performance-2026-09-15",
          "api": "/api/v1/incidents/shopify-shopify-admins-are-experiencing-degraded-performance-2026-09-15",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_shopify_ql77n4zy22v9",
        "slug": "shopify-some-merchants-and-buyers-may-encounter-error-messages-with-one-or-more-2026-09-06-n4zy22v9",
        "title": "Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin",
        "summary": "Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-09-06T08:54:09+00:00",
        "updatedAt": "2026-09-06T11:03:38.327+00:00",
        "resolvedAt": "2026-09-06T11:03:37+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [
          {
            "slug": "shopify-admin",
            "name": "Admin & Reports"
          },
          {
            "slug": "shopify-storefront",
            "name": "Storefront & Checkout"
          }
        ],
        "links": {
          "html": "/incidents/shopify-some-merchants-and-buyers-may-encounter-error-messages-with-one-or-more-2026-09-06-n4zy22v9",
          "api": "/api/v1/incidents/shopify-some-merchants-and-buyers-may-encounter-error-messages-with-one-or-more-2026-09-06-n4zy22v9",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_shopify_6hx7vl3xsd4j",
        "slug": "shopify-klarna-payment-gateway-is-experiencing-degraded-performance-2026-09-02",
        "title": "Klarna payment gateway is experiencing degraded performance",
        "summary": "Klarna payment gateway is experiencing degraded performance",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-09-02T19:52:22+00:00",
        "updatedAt": "2026-09-03T02:25:01.682+00:00",
        "resolvedAt": "2026-09-03T02:25:01.682+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [
          {
            "slug": "shopify-storefront",
            "name": "Storefront & Checkout"
          }
        ],
        "links": {
          "html": "/incidents/shopify-klarna-payment-gateway-is-experiencing-degraded-performance-2026-09-02",
          "api": "/api/v1/incidents/shopify-klarna-payment-gateway-is-experiencing-degraded-performance-2026-09-02",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_shopify_3wzpps4b2lcw",
        "slug": "shopify-no-installment-options-are-available-on-shop-pay-checkouts-in-the-us-2026-08-12",
        "title": "No installment options are available on Shop Pay checkouts in the US",
        "summary": "No installment options are available on Shop Pay checkouts in the US",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-08-12T21:30:00+00:00",
        "updatedAt": "2026-08-12T21:59:37.286+00:00",
        "resolvedAt": "2026-08-12T21:59:36+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [
          {
            "slug": "shopify-storefront",
            "name": "Storefront & Checkout"
          }
        ],
        "links": {
          "html": "/incidents/shopify-no-installment-options-are-available-on-shop-pay-checkouts-in-the-us-2026-08-12",
          "api": "/api/v1/incidents/shopify-no-installment-options-are-available-on-shop-pay-checkouts-in-the-us-2026-08-12",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_shopify_7k38mv3019qf",
        "slug": "shopify-search-api-performance-issues-storefront-search-catalog-api-and-shop-2026-08-03-mv3019qf",
        "title": "Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality",
        "summary": "Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-08-03T19:19:00+00:00",
        "updatedAt": "2026-08-03T22:27:43.237+00:00",
        "resolvedAt": "2026-08-03T22:27:42+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [
          {
            "slug": "shopify-admin",
            "name": "Admin & Reports"
          },
          {
            "slug": "shopify-api",
            "name": "API & Mobile"
          },
          {
            "slug": "shopify-storefront",
            "name": "Storefront & Checkout"
          }
        ],
        "links": {
          "html": "/incidents/shopify-search-api-performance-issues-storefront-search-catalog-api-and-shop-2026-08-03-mv3019qf",
          "api": "/api/v1/incidents/shopify-search-api-performance-issues-storefront-search-catalog-api-and-shop-2026-08-03-mv3019qf",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_shopify_n5mbh3zy6hk7",
        "slug": "shopify-some-customers-may-experience-issues-when-searching-for-products-across-2026-07-26-h3zy6hk7",
        "title": "Some customers may experience issues when searching for products across storefronts",
        "summary": "Some customers may experience issues when searching for products across storefronts",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-07-26T14:36:45+00:00",
        "updatedAt": "2026-07-26T15:47:22.101+00:00",
        "resolvedAt": "2026-07-26T15:47:21+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [
          {
            "slug": "shopify-storefront",
            "name": "Storefront & Checkout"
          }
        ],
        "links": {
          "html": "/incidents/shopify-some-customers-may-experience-issues-when-searching-for-products-across-2026-07-26-h3zy6hk7",
          "api": "/api/v1/incidents/shopify-some-customers-may-experience-issues-when-searching-for-products-across-2026-07-26-h3zy6hk7",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_shopify_tdj039mpxkk9",
        "slug": "shopify-some-stripe-payment-checkouts-may-fail-with-a-generic-error-when-a-2026-07-22-39mpxkk9",
        "title": "Some Stripe Payment Checkouts may fail with a generic error when a credit card is used as an payment option across multiple shops.",
        "summary": "Some Stripe Payment Checkouts may fail with a generic error when a credit card is used as an payment option across multiple shops.",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-07-22T12:40:49+00:00",
        "updatedAt": "2026-07-22T14:49:58.751+00:00",
        "resolvedAt": "2026-07-22T14:49:57+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [
          {
            "slug": "shopify-storefront",
            "name": "Storefront & Checkout"
          }
        ],
        "links": {
          "html": "/incidents/shopify-some-stripe-payment-checkouts-may-fail-with-a-generic-error-when-a-2026-07-22-39mpxkk9",
          "api": "/api/v1/incidents/shopify-some-stripe-payment-checkouts-may-fail-with-a-generic-error-when-a-2026-07-22-39mpxkk9",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_shopify_vbmjdvdlqfws",
        "slug": "shopify-some-merchants-and-buyers-may-have-encountered-error-messages-with-one-2026-07-16-dvdlqfws",
        "title": "Some merchants and buyers may have encountered error messages with one or more of the following: storefronts, checkouts",
        "summary": "Some merchants and buyers may have encountered error messages with one or more of the following: storefronts, checkouts",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-07-17T02:02:00+00:00",
        "updatedAt": "2026-07-17T20:22:37.584+00:00",
        "resolvedAt": "2026-07-17T04:57:26+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [
          {
            "slug": "shopify-storefront",
            "name": "Storefront & Checkout"
          }
        ],
        "links": {
          "html": "/incidents/shopify-some-merchants-and-buyers-may-have-encountered-error-messages-with-one-2026-07-16-dvdlqfws",
          "api": "/api/v1/incidents/shopify-some-merchants-and-buyers-may-have-encountered-error-messages-with-one-2026-07-16-dvdlqfws",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_shopify_l32mxyrbz50k",
        "slug": "shopify-some-merchants-and-buyers-may-encounter-error-messages-with-one-or-more-2026-07-16-xyrbz50k",
        "title": "Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts",
        "summary": "Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-07-17T02:02:16+00:00",
        "updatedAt": "2026-07-17T04:57:26.719+00:00",
        "resolvedAt": "2026-07-17T04:57:26+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [
          {
            "slug": "shopify-storefront",
            "name": "Storefront & Checkout"
          }
        ],
        "links": {
          "html": "/incidents/shopify-some-merchants-and-buyers-may-encounter-error-messages-with-one-or-more-2026-07-16-xyrbz50k",
          "api": "/api/v1/incidents/shopify-some-merchants-and-buyers-may-encounter-error-messages-with-one-or-more-2026-07-16-xyrbz50k",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_shopify_jrvdyl4cjq19",
        "slug": "shopify-some-merchants-and-customers-experiencing-issues-accessing-storefronts-2026-07-10-yl4cjq19",
        "title": "Some merchants and customers experiencing issues accessing storefronts, admins",
        "summary": "Some merchants and customers experiencing issues accessing storefronts, admins",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-07-10T16:24:00+00:00",
        "updatedAt": "2026-07-10T22:29:47.265+00:00",
        "resolvedAt": "2026-07-10T22:29:46+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [
          {
            "slug": "shopify-admin",
            "name": "Admin & Reports"
          },
          {
            "slug": "shopify-storefront",
            "name": "Storefront & Checkout"
          }
        ],
        "links": {
          "html": "/incidents/shopify-some-merchants-and-customers-experiencing-issues-accessing-storefronts-2026-07-10-yl4cjq19",
          "api": "/api/v1/incidents/shopify-some-merchants-and-customers-experiencing-issues-accessing-storefronts-2026-07-10-yl4cjq19",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_shopify_8dxbkh6v5yv1",
        "slug": "shopify-custom-domain-certificates-are-not-being-issued-2026-07-09",
        "title": "Custom domain certificates are not being issued",
        "summary": "Custom domain certificates are not being issued",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-07-09T20:02:00+00:00",
        "updatedAt": "2026-07-09T22:00:49.226+00:00",
        "resolvedAt": "2026-07-09T22:00:46+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [
          {
            "slug": "shopify-storefront",
            "name": "Storefront & Checkout"
          }
        ],
        "links": {
          "html": "/incidents/shopify-custom-domain-certificates-are-not-being-issued-2026-07-09",
          "api": "/api/v1/incidents/shopify-custom-domain-certificates-are-not-being-issued-2026-07-09",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/services/shopify-storefront",
      "api": "/api/v1/services/shopify-storefront",
      "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=service"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}