{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T18:45:34.472Z"
  },
  "data": {
    "id": "service_sendgrid_sending",
    "slug": "sendgrid-sending",
    "name": "Mail Sending",
    "category": "email",
    "summary": "The v3 API, SMTP relay, and legacy v2 send paths.",
    "description": "Mail Sending covers the SendGrid v3 API, the SMTP relay, and the legacy v2 API that applications use to deliver email. Read from the SendGrid Mail Sending group on Twilio Status, which is where SendGrid publishes it.",
    "status": "operational",
    "stale": false,
    "officialUrl": "https://sendgrid.com/en-us/solutions/email-api",
    "provider": {
      "slug": "sendgrid",
      "name": "SendGrid",
      "html": "/providers/sendgrid",
      "api": "/api/v1/providers/sendgrid"
    },
    "counts": {
      "incidents": 8,
      "activeIncidents": 0
    },
    "incidents": [
      {
        "id": "incident_statuspage_sendgrid_v0xwp70fbfrf",
        "slug": "sendgrid-multiple-delivery-failures-to-microsoft-2026-09-04",
        "title": "Multiple delivery failures when sending emails to Microsoft or MS based recipients",
        "summary": "Multiple delivery failures when sending emails to Microsoft or MS based recipients",
        "status": "resolved",
        "stale": false,
        "severity": "maintenance",
        "startedAt": "2026-09-04T11:40:07.319+00:00",
        "updatedAt": "2026-09-04T18:56:09.327+00:00",
        "resolvedAt": "2026-09-04T18:56:09.312+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-sending",
            "name": "Mail Sending"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-multiple-delivery-failures-to-microsoft-2026-09-04",
          "api": "/api/v1/incidents/sendgrid-multiple-delivery-failures-to-microsoft-2026-09-04",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_1xnrz77h9995",
        "slug": "sendgrid-mail-delivery-delays-2026-03-02",
        "title": "Mail delivery delays",
        "summary": "Mail delivery delays",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-03-03T01:05:32.795+00:00",
        "updatedAt": "2026-08-24T15:19:57.848+00:00",
        "resolvedAt": "2026-03-03T01:05:32.853+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-sending",
            "name": "Mail Sending"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-mail-delivery-delays-2026-03-02",
          "api": "/api/v1/incidents/sendgrid-mail-delivery-delays-2026-03-02",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_lcym11q4x7s4",
        "slug": "sendgrid-email-delivery-latency-resolved-2026-04-10",
        "title": "Email Delivery Latency Resolved",
        "summary": "Email Delivery Latency Resolved",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-04-10T08:08:15.835+00:00",
        "updatedAt": "2026-08-24T15:19:56.622+00:00",
        "resolvedAt": "2026-04-10T08:08:15.896+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-sending",
            "name": "Mail Sending"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-email-delivery-latency-resolved-2026-04-10",
          "api": "/api/v1/incidents/sendgrid-email-delivery-latency-resolved-2026-04-10",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_h5fptc250zz6",
        "slug": "sendgrid-eu-located-subusers-unable-to-send-emails-2026-04-15",
        "title": "EU located subusers unable to send emails",
        "summary": "EU located subusers unable to send emails",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-04-15T16:00:17.886+00:00",
        "updatedAt": "2026-08-24T15:19:56.433+00:00",
        "resolvedAt": "2026-04-15T18:44:03.451+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-sending",
            "name": "Mail Sending"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-eu-located-subusers-unable-to-send-emails-2026-04-15",
          "api": "/api/v1/incidents/sendgrid-eu-located-subusers-unable-to-send-emails-2026-04-15",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_9tzd2k1fjcg1",
        "slug": "sendgrid-email-sending-delays-2026-06-14",
        "title": "Email Sending Delays",
        "summary": "Email Sending Delays",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-06-14T16:45:32.287+00:00",
        "updatedAt": "2026-08-24T15:19:54.903+00:00",
        "resolvedAt": "2026-06-14T19:23:38.097+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-sending",
            "name": "Mail Sending"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-email-sending-delays-2026-06-14",
          "api": "/api/v1/incidents/sendgrid-email-sending-delays-2026-06-14",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_hkncgtnsrppq",
        "slug": "sendgrid-eu-regionalized-email-links-down-2026-06-24",
        "title": "EU Regionalized Email Links Down",
        "summary": "EU Regionalized Email Links Down",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-06-24T18:05:02.771+00:00",
        "updatedAt": "2026-08-24T15:19:54.628+00:00",
        "resolvedAt": "2026-06-24T18:54:27.306+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-sending",
            "name": "Mail Sending"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-eu-regionalized-email-links-down-2026-06-24",
          "api": "/api/v1/incidents/sendgrid-eu-regionalized-email-links-down-2026-06-24",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_4lgrqm2ykdk1",
        "slug": "sendgrid-customers-getting-no-ips-are-available-for-this-account-when-sending-2026-07-23-qm2ykdk1",
        "title": "Some shared IP customers getting \"no IPs are available for this account\" when sending emails",
        "summary": "Some shared IP customers getting \"no IPs are available for this account\" when sending emails",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-07-24T01:40:20.655+00:00",
        "updatedAt": "2026-08-24T15:19:53.959+00:00",
        "resolvedAt": "2026-07-24T04:07:46.205+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-sending",
            "name": "Mail Sending"
          },
          {
            "slug": "sendgrid-webhooks",
            "name": "Webhooks & Campaigns"
          },
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-customers-getting-no-ips-are-available-for-this-account-when-sending-2026-07-23-qm2ykdk1",
          "api": "/api/v1/incidents/sendgrid-customers-getting-no-ips-are-available-for-this-account-when-sending-2026-07-23-qm2ykdk1",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_b4qyvpzv6tt3",
        "slug": "sendgrid-aws-us-west-2-dns-health-checks-fired-2026-07-24",
        "title": "AWS us-west-2 DNS Health Checks Fired",
        "summary": "AWS us-west-2 DNS Health Checks Fired",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-07-24T12:06:36.807+00:00",
        "updatedAt": "2026-08-24T15:19:53.869+00:00",
        "resolvedAt": "2026-07-24T19:31:37.466+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-sending",
            "name": "Mail Sending"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-aws-us-west-2-dns-health-checks-fired-2026-07-24",
          "api": "/api/v1/incidents/sendgrid-aws-us-west-2-dns-health-checks-fired-2026-07-24",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/services/sendgrid-sending",
      "api": "/api/v1/services/sendgrid-sending",
      "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=service"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}