{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-12T22:43:06.976Z"
  },
  "data": {
    "id": "service_sendgrid_app",
    "slug": "sendgrid-app",
    "name": "Website & Stats",
    "category": "application",
    "summary": "The SendGrid console, statistics, and activity feed.",
    "description": "Website & Stats coverage tracks the SendGrid web console plus the Statistics and Email Activity views teams use to monitor sends.",
    "status": "operational",
    "officialUrl": "https://sendgrid.com",
    "provider": {
      "slug": "sendgrid",
      "name": "SendGrid",
      "html": "/providers/sendgrid",
      "api": "/api/v1/providers/sendgrid"
    },
    "counts": {
      "incidents": 20,
      "activeIncidents": 0
    },
    "incidents": [
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        "id": "incident_statuspage_sendgrid_998kd4tnyr43",
        "slug": "sendgrid-retroactive-incident-global-open-and-clicks-engagement-stat-delays-2026-07-09",
        "title": "Retroactive Incident: Global Open and Clicks Engagement Stat Delays",
        "summary": "Retroactive Incident: Global Open and Clicks Engagement Stat Delays",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-09T18:50:26+00:00",
        "updatedAt": "2026-07-09T19:36:11.552+00:00",
        "resolvedAt": "2026-07-09T19:36:11.538+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-retroactive-incident-global-open-and-clicks-engagement-stat-delays-2026-07-09",
          "api": "/api/v1/incidents/sendgrid-retroactive-incident-global-open-and-clicks-engagement-stat-delays-2026-07-09",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_njny000c1qbp",
        "slug": "sendgrid-sender-engagement-quality-seq-api-endpoint-degraded-2026-05-14",
        "title": "Sender Engagement Quality (SEQ) API Endpoint Degraded",
        "summary": "Sender Engagement Quality (SEQ) API Endpoint Degraded",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-05-14T16:45:18.904+00:00",
        "updatedAt": "2026-05-14T17:47:24.534+00:00",
        "resolvedAt": "2026-05-14T17:47:24.522+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-sender-engagement-quality-seq-api-endpoint-degraded-2026-05-14",
          "api": "/api/v1/incidents/sendgrid-sender-engagement-quality-seq-api-endpoint-degraded-2026-05-14",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_7bswct09m21l",
        "slug": "sendgrid-sendgrid-subset-to-email-services-experiencing-5xx-errors-2026-05-12",
        "title": "SendGrid - Subset to email services experiencing 5xx errors",
        "summary": "SendGrid - Subset to email services experiencing 5xx errors",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-05-12T23:48:08+00:00",
        "updatedAt": "2026-05-13T00:22:32.776+00:00",
        "resolvedAt": "2026-05-13T00:22:32.76+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-sendgrid-subset-to-email-services-experiencing-5xx-errors-2026-05-12",
          "api": "/api/v1/incidents/sendgrid-sendgrid-subset-to-email-services-experiencing-5xx-errors-2026-05-12",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_f9ct7sqx6481",
        "slug": "sendgrid-mail-delay-2026-05-07",
        "title": "Mail Delay",
        "summary": "Mail Delay",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-05-08T02:04:48+00:00",
        "updatedAt": "2026-05-08T08:09:03.143+00:00",
        "resolvedAt": "2026-05-08T08:09:03.122+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-mail-delay-2026-05-07",
          "api": "/api/v1/incidents/sendgrid-mail-delay-2026-05-07",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_khfsnstsjs3h",
        "slug": "sendgrid-delays-with-contact-engagement-tracking-and-segmentation-in-legacy-2026-04-30-nstsjs3h",
        "title": "Delays with Contact Engagement Tracking and Segmentation in Legacy Marketing",
        "summary": "Delays with Contact Engagement Tracking and Segmentation in Legacy Marketing",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-04-30T18:50:55+00:00",
        "updatedAt": "2026-05-05T16:17:24.258+00:00",
        "resolvedAt": "2026-05-05T16:17:24.242+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-delays-with-contact-engagement-tracking-and-segmentation-in-legacy-2026-04-30-nstsjs3h",
          "api": "/api/v1/incidents/sendgrid-delays-with-contact-engagement-tracking-and-segmentation-in-legacy-2026-04-30-nstsjs3h",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_0slwwc5b3t19",
        "slug": "sendgrid-design-editor-template-not-allowing-movement-of-modules-2026-04-22",
        "title": "Design Editor Template Not Allowing Movement of Modules",
        "summary": "Design Editor Template Not Allowing Movement of Modules",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-04-22T16:32:53+00:00",
        "updatedAt": "2026-04-23T21:18:25.928+00:00",
        "resolvedAt": "2026-04-23T21:18:25.911+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-webhooks",
            "name": "Webhooks & Campaigns"
          },
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-design-editor-template-not-allowing-movement-of-modules-2026-04-22",
          "api": "/api/v1/incidents/sendgrid-design-editor-template-not-allowing-movement-of-modules-2026-04-22",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_9xlcyb1mpp7v",
        "slug": "sendgrid-customers-unable-to-raise-support-tickets-2026-04-15",
        "title": "Customers unable to raise support tickets",
        "summary": "Customers unable to raise support tickets",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-04-15T15:19:53.266+00:00",
        "updatedAt": "2026-04-15T15:49:43.677+00:00",
        "resolvedAt": "2026-04-15T15:49:43.646+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-customers-unable-to-raise-support-tickets-2026-04-15",
          "api": "/api/v1/incidents/sendgrid-customers-unable-to-raise-support-tickets-2026-04-15",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_66msmfpqxld2",
        "slug": "sendgrid-billing-payment-processing-failures-2026-04-06",
        "title": "Billing Payment Processing Failures",
        "summary": "Billing Payment Processing Failures",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-04-06T13:23:00+00:00",
        "updatedAt": "2026-04-07T18:53:07.453+00:00",
        "resolvedAt": "2026-04-07T18:53:07.436+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-billing-payment-processing-failures-2026-04-06",
          "api": "/api/v1/incidents/sendgrid-billing-payment-processing-failures-2026-04-06",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_yfsl1gtb812s",
        "slug": "sendgrid-intermittent-account-access-and-management-issues-2026-04-06",
        "title": "Intermittent Account Access and Management Issues",
        "summary": "Intermittent Account Access and Management Issues",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-04-06T15:08:32.76+00:00",
        "updatedAt": "2026-04-06T21:45:34.529+00:00",
        "resolvedAt": "2026-04-06T21:45:34.514+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-intermittent-account-access-and-management-issues-2026-04-06",
          "api": "/api/v1/incidents/sendgrid-intermittent-account-access-and-management-issues-2026-04-06",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_jhn9xb6zn980",
        "slug": "sendgrid-login-issue-cloudflare-captcha-failing-to-load-2026-03-18",
        "title": "Login Issue Cloudflare CAPTCHA Failing to Load",
        "summary": "Login Issue Cloudflare CAPTCHA Failing to Load",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-03-18T18:33:19.073+00:00",
        "updatedAt": "2026-03-19T02:17:28.329+00:00",
        "resolvedAt": "2026-03-19T02:17:28.313+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-login-issue-cloudflare-captcha-failing-to-load-2026-03-18",
          "api": "/api/v1/incidents/sendgrid-login-issue-cloudflare-captcha-failing-to-load-2026-03-18",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_3w2lh937yyct",
        "slug": "sendgrid-delay-in-events-being-sent-to-global-stats-2026-03-02",
        "title": "Delay in Events being sent to Global Stats",
        "summary": "Delay in Events being sent to Global Stats",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-03-03T01:17:42.889+00:00",
        "updatedAt": "2026-03-03T01:17:42.945+00:00",
        "resolvedAt": "2026-03-03T01:17:42.936+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-delay-in-events-being-sent-to-global-stats-2026-03-02",
          "api": "/api/v1/incidents/sendgrid-delay-in-events-being-sent-to-global-stats-2026-03-02",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_wzny4cj4jd7d",
        "slug": "sendgrid-customers-in-argentina-unable-to-authenticate-card-in-twilio-sendgrid-2026-02-27",
        "title": "Customers in Argentina Unable to Authenticate Card in Twilio SendGrid",
        "summary": "Customers in Argentina Unable to Authenticate Card in Twilio SendGrid",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-02-27T16:49:28.578+00:00",
        "updatedAt": "2026-03-02T19:06:00.304+00:00",
        "resolvedAt": "2026-03-02T19:06:00.288+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-customers-in-argentina-unable-to-authenticate-card-in-twilio-sendgrid-2026-02-27",
          "api": "/api/v1/incidents/sendgrid-customers-in-argentina-unable-to-authenticate-card-in-twilio-sendgrid-2026-02-27",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_ydp28cmsxrwz",
        "slug": "sendgrid-incomplete-advanced-statistics-2026-02-11",
        "title": "Incomplete Advanced Statistics",
        "summary": "Incomplete Advanced Statistics",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-02-11T18:46:03.84+00:00",
        "updatedAt": "2026-02-12T18:36:15.842+00:00",
        "resolvedAt": "2026-02-12T18:36:15.827+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-incomplete-advanced-statistics-2026-02-11",
          "api": "/api/v1/incidents/sendgrid-incomplete-advanced-statistics-2026-02-11",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_8fg2dmxzwhpm",
        "slug": "sendgrid-unable-to-create-support-ticket-from-sendgrid-help-center-2026-02-11",
        "title": "Unable to Create Support Ticket from SendGrid Help Center",
        "summary": "Unable to Create Support Ticket from SendGrid Help Center",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-02-11T16:52:30.335+00:00",
        "updatedAt": "2026-02-11T20:33:40.317+00:00",
        "resolvedAt": "2026-02-11T20:33:40.015+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-unable-to-create-support-ticket-from-sendgrid-help-center-2026-02-11",
          "api": "/api/v1/incidents/sendgrid-unable-to-create-support-ticket-from-sendgrid-help-center-2026-02-11",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_8fc66s5f8h2r",
        "slug": "sendgrid-sender-authentication-degraded-2026-02-04",
        "title": "Sender Authentication Degraded",
        "summary": "Sender Authentication Degraded",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-02-04T18:12:07.779+00:00",
        "updatedAt": "2026-02-04T18:56:57.163+00:00",
        "resolvedAt": "2026-02-04T18:56:57.146+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-sender-authentication-degraded-2026-02-04",
          "api": "/api/v1/incidents/sendgrid-sender-authentication-degraded-2026-02-04",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_63ss4wk9n50t",
        "slug": "sendgrid-retroactive-incident-marketing-campaigns-and-api-failures-2026-02-03",
        "title": "Retroactive Incident - Marketing Campaigns and API failures",
        "summary": "Retroactive Incident - Marketing Campaigns and API failures",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-02-03T18:49:00+00:00",
        "updatedAt": "2026-02-03T21:05:00.649+00:00",
        "resolvedAt": "2026-02-03T18:49:00+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-webhooks",
            "name": "Webhooks & Campaigns"
          },
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-retroactive-incident-marketing-campaigns-and-api-failures-2026-02-03",
          "api": "/api/v1/incidents/sendgrid-retroactive-incident-marketing-campaigns-and-api-failures-2026-02-03",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_951qxfv7k02r",
        "slug": "sendgrid-advance-stats-data-delay-2026-02-02",
        "title": "Advance Stats Data Delay",
        "summary": "Advance Stats Data Delay",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-02-02T19:29:13+00:00",
        "updatedAt": "2026-02-03T19:38:12.39+00:00",
        "resolvedAt": "2026-02-03T19:38:12.373+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-advance-stats-data-delay-2026-02-02",
          "api": "/api/v1/incidents/sendgrid-advance-stats-data-delay-2026-02-02",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_wbnbf3n7vbc4",
        "slug": "sendgrid-delayed-event-webhook-and-stats-2026-01-23",
        "title": "Delayed Event Webhook and Stats",
        "summary": "Delayed Event Webhook and Stats",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-01-23T16:58:00.382+00:00",
        "updatedAt": "2026-01-23T18:13:23.436+00:00",
        "resolvedAt": "2026-01-23T18:13:23.421+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-webhooks",
            "name": "Webhooks & Campaigns"
          },
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-delayed-event-webhook-and-stats-2026-01-23",
          "api": "/api/v1/incidents/sendgrid-delayed-event-webhook-and-stats-2026-01-23",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_2hcg4tbj1n7q",
        "slug": "sendgrid-unable-to-create-support-ticket-from-sendgrid-console-2026-01-20",
        "title": "Unable to Create Support Ticket from SendGrid Console",
        "summary": "Unable to Create Support Ticket from SendGrid Console",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-01-20T08:09:23+00:00",
        "updatedAt": "2026-01-20T18:59:15.324+00:00",
        "resolvedAt": "2026-01-20T18:59:15.309+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-unable-to-create-support-ticket-from-sendgrid-console-2026-01-20",
          "api": "/api/v1/incidents/sendgrid-unable-to-create-support-ticket-from-sendgrid-console-2026-01-20",
          "providerHtml": "/providers/sendgrid"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_bl8w770y80fh",
        "slug": "sendgrid-single-send-stats-delayed-2026-01-05",
        "title": "Single Send Stats Delayed",
        "summary": "Single Send Stats Delayed",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-01-05T12:12:37.675+00:00",
        "updatedAt": "2026-01-05T14:44:34.211+00:00",
        "resolvedAt": "2026-01-05T14:44:34.195+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [
          {
            "slug": "sendgrid-app",
            "name": "Website & Stats"
          }
        ],
        "links": {
          "html": "/incidents/sendgrid-single-send-stats-delayed-2026-01-05",
          "api": "/api/v1/incidents/sendgrid-single-send-stats-delayed-2026-01-05",
          "providerHtml": "/providers/sendgrid"
        }
      }
    ],
    "links": {
      "html": "/services/sendgrid-app",
      "api": "/api/v1/services/sendgrid-app"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}