{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-27T00:10:05.836Z"
  },
  "data": {
    "id": "service_retool_infra",
    "slug": "retool-infrastructure",
    "name": "Infrastructure & Licensing",
    "category": "infrastructure",
    "summary": "Core infrastructure, licensing, and source control.",
    "description": "Infrastructure & Licensing coverage tracks Retool core infrastructure, the license server self-hosted deployments call, and source control sync.",
    "status": "operational",
    "officialUrl": "https://retool.com",
    "provider": {
      "slug": "retool",
      "name": "Retool",
      "html": "/providers/retool",
      "api": "/api/v1/providers/retool"
    },
    "counts": {
      "incidents": 4,
      "activeIncidents": 0
    },
    "incidents": [
      {
        "id": "incident_statuspage_retool_3kwy1f6l8d92",
        "slug": "retool-source-control-degradation-due-to-github-outage-2026-08-17",
        "title": "Source Control Degradation due to Github Outage",
        "summary": "Source Control Degradation due to Github Outage",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-17T18:32:51.035+00:00",
        "updatedAt": "2026-08-17T21:49:59.247+00:00",
        "resolvedAt": "2026-08-17T21:49:59.229+00:00",
        "provider": {
          "slug": "retool",
          "name": "Retool"
        },
        "affectedServices": [
          {
            "slug": "retool-infrastructure",
            "name": "Infrastructure & Licensing"
          }
        ],
        "links": {
          "html": "/incidents/retool-source-control-degradation-due-to-github-outage-2026-08-17",
          "api": "/api/v1/incidents/retool-source-control-degradation-due-to-github-outage-2026-08-17",
          "providerHtml": "/providers/retool",
          "alerts": "https://outagedeck.com/account?stack=retool&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_retool_bhplbhzqjycy",
        "slug": "retool-branches-auto-deleting-after-creation-2026-06-05",
        "title": "Branches auto-deleting after creation",
        "summary": "Branches auto-deleting after creation",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-06-05T14:11:20.184+00:00",
        "updatedAt": "2026-06-09T17:23:13.909+00:00",
        "resolvedAt": "2026-06-09T17:23:13.891+00:00",
        "provider": {
          "slug": "retool",
          "name": "Retool"
        },
        "affectedServices": [
          {
            "slug": "retool-infrastructure",
            "name": "Infrastructure & Licensing"
          }
        ],
        "links": {
          "html": "/incidents/retool-branches-auto-deleting-after-creation-2026-06-05",
          "api": "/api/v1/incidents/retool-branches-auto-deleting-after-creation-2026-06-05",
          "providerHtml": "/providers/retool",
          "alerts": "https://outagedeck.com/account?stack=retool&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_retool_d87h6ks6pty7",
        "slug": "retool-licensing-service-degraded-affecting-workflows-worker-startup-for-self-2026-05-12-6ks6pty7",
        "title": "Licensing service degraded - affecting workflows-worker startup for self-hosted customers using Retool-managed Temporal",
        "summary": "Licensing service degraded - affecting workflows-worker startup for self-hosted customers using Retool-managed Temporal",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-05-12T13:14:56.339+00:00",
        "updatedAt": "2026-05-12T14:42:14.234+00:00",
        "resolvedAt": "2026-05-12T14:42:14.218+00:00",
        "provider": {
          "slug": "retool",
          "name": "Retool"
        },
        "affectedServices": [
          {
            "slug": "retool-apps",
            "name": "App Builders & Workflows"
          },
          {
            "slug": "retool-infrastructure",
            "name": "Infrastructure & Licensing"
          }
        ],
        "links": {
          "html": "/incidents/retool-licensing-service-degraded-affecting-workflows-worker-startup-for-self-2026-05-12-6ks6pty7",
          "api": "/api/v1/incidents/retool-licensing-service-degraded-affecting-workflows-worker-startup-for-self-2026-05-12-6ks6pty7",
          "providerHtml": "/providers/retool",
          "alerts": "https://outagedeck.com/account?stack=retool&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_retool_tkwvlgtrs9vz",
        "slug": "retool-front-end-assets-from-retool-edge-com-failing-to-load-for-some-customers-2026-05-05",
        "title": "Front-end assets from retool-edge.com failing to load for some customers",
        "summary": "Front-end assets from retool-edge.com failing to load for some customers",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-05-05T23:59:48.337+00:00",
        "updatedAt": "2026-05-08T15:38:31.009+00:00",
        "resolvedAt": "2026-05-08T15:38:30.989+00:00",
        "provider": {
          "slug": "retool",
          "name": "Retool"
        },
        "affectedServices": [
          {
            "slug": "retool-apps",
            "name": "App Builders & Workflows"
          },
          {
            "slug": "retool-infrastructure",
            "name": "Infrastructure & Licensing"
          }
        ],
        "links": {
          "html": "/incidents/retool-front-end-assets-from-retool-edge-com-failing-to-load-for-some-customers-2026-05-05",
          "api": "/api/v1/incidents/retool-front-end-assets-from-retool-edge-com-failing-to-load-for-some-customers-2026-05-05",
          "providerHtml": "/providers/retool",
          "alerts": "https://outagedeck.com/account?stack=retool&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/services/retool-infrastructure",
      "api": "/api/v1/services/retool-infrastructure",
      "alerts": "https://outagedeck.com/account?stack=retool&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=service"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}