{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-22T06:29:33.055Z"
  },
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    "slug": "knowbe4-training",
    "name": "Security awareness training",
    "category": "training",
    "summary": "The KSAT console, phishing, and training.",
    "description": "Security awareness training coverage tracks the KSAT console, simulated phishing, training delivery, and the learner experience.",
    "status": "operational",
    "stale": false,
    "officialUrl": "https://www.knowbe4.com",
    "provider": {
      "slug": "knowbe4",
      "name": "KnowBe4",
      "html": "/providers/knowbe4",
      "api": "/api/v1/providers/knowbe4"
    },
    "counts": {
      "incidents": 14,
      "activeIncidents": 0
    },
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        "title": "Console Login Issues",
        "summary": "Console Login Issues",
        "status": "resolved",
        "stale": false,
        "severity": "critical",
        "startedAt": "2026-10-13T15:03:00.897+00:00",
        "updatedAt": "2026-10-14T14:29:43.711+00:00",
        "resolvedAt": "2026-10-13T16:15:31.814+00:00",
        "provider": {
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          "name": "KnowBe4"
        },
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            "name": "PhishER"
          },
          {
            "slug": "knowbe4-training",
            "name": "Security awareness training"
          }
        ],
        "links": {
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          "api": "/api/v1/incidents/knowbe4-console-login-issues-2026-10-13",
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        }
      },
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        "title": "KSAT - Unable to Login (DE and UK Only)",
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        "status": "resolved",
        "stale": false,
        "severity": "critical",
        "startedAt": "2026-09-18T11:07:47.187+00:00",
        "updatedAt": "2026-10-08T14:07:51.569+00:00",
        "resolvedAt": "2026-09-18T16:48:06.509+00:00",
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          "name": "KnowBe4"
        },
        "affectedServices": [
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          }
        ],
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          "api": "/api/v1/incidents/knowbe4-ksat-unable-to-login-de-and-uk-only-2026-09-18",
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        "summary": "KSAT - Unable to Login (US Only)",
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        "stale": false,
        "severity": "critical",
        "startedAt": "2026-09-17T22:44:13.725+00:00",
        "updatedAt": "2026-10-05T21:47:41.332+00:00",
        "resolvedAt": "2026-09-18T16:47:33.744+00:00",
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        },
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        ],
        "links": {
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      },
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        "title": "SAT Account Settings not Loading",
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        "severity": "minor",
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        "updatedAt": "2026-09-28T14:36:54.285+00:00",
        "resolvedAt": "2026-08-05T12:17:30.836+00:00",
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        },
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        "stale": false,
        "severity": "critical",
        "startedAt": "2026-09-16T17:47:11.106+00:00",
        "updatedAt": "2026-09-16T20:58:34.553+00:00",
        "resolvedAt": "2026-09-16T20:58:34.538+00:00",
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        },
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          }
        ],
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        "severity": "minor",
        "startedAt": "2026-06-16T22:23:16.527+00:00",
        "updatedAt": "2026-08-21T18:01:36.229+00:00",
        "resolvedAt": "2026-06-17T20:19:17.108+00:00",
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        },
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          }
        ],
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          "api": "/api/v1/incidents/knowbe4-data-and-user-inconsistencies-in-reporting-2026-06-16",
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        }
      },
      {
        "id": "incident_statuspage_knowbe4_n44zc49xcpfj",
        "slug": "knowbe4-latency-issues-2026-06-15",
        "title": "Latency Issues",
        "summary": "Latency Issues",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-06-15T16:56:34.044+00:00",
        "updatedAt": "2026-08-20T19:41:18.677+00:00",
        "resolvedAt": "2026-06-15T16:56:34.104+00:00",
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          "name": "KnowBe4"
        },
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            "name": "Security awareness training"
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        ],
        "links": {
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          "api": "/api/v1/incidents/knowbe4-latency-issues-2026-06-15",
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        "slug": "knowbe4-ksat-widespread-user-profile-access-issues-2026-06-03",
        "title": "KSAT - Widespread User Profile Access Issues",
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        "status": "resolved",
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        "severity": "minor",
        "startedAt": "2026-06-03T15:07:44.978+00:00",
        "updatedAt": "2026-07-15T15:23:51.961+00:00",
        "resolvedAt": "2026-06-03T18:14:47.592+00:00",
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        },
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        ],
        "links": {
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      },
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        "slug": "knowbe4-ksat-intermittent-login-issues-us-2026-07-01",
        "title": "KSAT Intermittent Login Issues - US",
        "summary": "KSAT Intermittent Login Issues - US",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-07-01T14:40:41.858+00:00",
        "updatedAt": "2026-07-08T18:52:50.209+00:00",
        "resolvedAt": "2026-07-01T18:01:17.67+00:00",
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        },
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        ],
        "links": {
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        }
      },
      {
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        "title": "Phishing test report tab unavailable",
        "summary": "Phishing test report tab unavailable",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-06-18T21:14:38.761+00:00",
        "updatedAt": "2026-07-07T19:45:10.291+00:00",
        "resolvedAt": "2026-06-19T14:01:57.153+00:00",
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        ],
        "links": {
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          "api": "/api/v1/incidents/knowbe4-phishing-test-report-tab-unavailable-2026-06-18",
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      },
      {
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        "slug": "knowbe4-unable-to-upload-custom-content-to-the-new-modstore-2026-05-28",
        "title": "Unable to upload custom content to the new Modstore",
        "summary": "Unable to upload custom content to the new Modstore",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-05-28T18:17:52.912+00:00",
        "updatedAt": "2026-07-07T19:43:14.827+00:00",
        "resolvedAt": "2026-05-28T19:13:16.141+00:00",
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        "title": "New Modstore 500 Errors",
        "summary": "New Modstore 500 Errors",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-05-21T13:40:58.936+00:00",
        "updatedAt": "2026-07-07T15:35:02.251+00:00",
        "resolvedAt": "2026-05-21T17:20:20.582+00:00",
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        },
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        ],
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        "summary": "KSAT Latency Issues",
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        "updatedAt": "2026-05-18T21:40:44.128+00:00",
        "resolvedAt": "2026-05-18T21:40:44.113+00:00",
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        },
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          }
        ],
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        "title": "ADI Sync and Training Policy Upload Errors (US Only)",
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        "updatedAt": "2026-04-27T17:19:13.205+00:00",
        "resolvedAt": "2026-04-27T17:19:13.187+00:00",
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    "access": {
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      "keyed": false
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}