{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-22T00:12:17.742Z"
  },
  "data": {
    "id": "service_knowbe4_phisher",
    "slug": "knowbe4-phisher",
    "name": "PhishER",
    "category": "response",
    "summary": "The PhishER incident response platform.",
    "description": "PhishER coverage tracks the console, inbox processing, integrations, and PhishRIP mail removal.",
    "status": "operational",
    "stale": false,
    "officialUrl": "https://www.knowbe4.com",
    "provider": {
      "slug": "knowbe4",
      "name": "KnowBe4",
      "html": "/providers/knowbe4",
      "api": "/api/v1/providers/knowbe4"
    },
    "counts": {
      "incidents": 11,
      "activeIncidents": 0
    },
    "incidents": [
      {
        "id": "incident_statuspage_knowbe4_3sdn6xmz6zkj",
        "slug": "knowbe4-phisher-message-processing-delays-2026-08-26",
        "title": "PhishER - Message Processing Delays",
        "summary": "PhishER - Message Processing Delays",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-08-26T16:19:52.219+00:00",
        "updatedAt": "2026-10-16T20:36:16.158+00:00",
        "resolvedAt": "2026-08-26T19:51:45.044+00:00",
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [
          {
            "slug": "knowbe4-phisher",
            "name": "PhishER"
          }
        ],
        "links": {
          "html": "/incidents/knowbe4-phisher-message-processing-delays-2026-08-26",
          "api": "/api/v1/incidents/knowbe4-phisher-message-processing-delays-2026-08-26",
          "providerHtml": "/providers/knowbe4",
          "alerts": "https://outagedeck.com/account?stack=knowbe4&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_knowbe4_kw1s70pqg9j1",
        "slug": "knowbe4-console-login-issues-2026-10-13",
        "title": "Console Login Issues",
        "summary": "Console Login Issues",
        "status": "resolved",
        "stale": false,
        "severity": "critical",
        "startedAt": "2026-10-13T15:03:00.897+00:00",
        "updatedAt": "2026-10-14T14:29:43.711+00:00",
        "resolvedAt": "2026-10-13T16:15:31.814+00:00",
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [
          {
            "slug": "knowbe4-phisher",
            "name": "PhishER"
          },
          {
            "slug": "knowbe4-training",
            "name": "Security awareness training"
          }
        ],
        "links": {
          "html": "/incidents/knowbe4-console-login-issues-2026-10-13",
          "api": "/api/v1/incidents/knowbe4-console-login-issues-2026-10-13",
          "providerHtml": "/providers/knowbe4",
          "alerts": "https://outagedeck.com/account?stack=knowbe4&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_knowbe4_pnc8wvz23g7p",
        "slug": "knowbe4-console-login-access-issue-uk-instance-2026-09-16",
        "title": "Console Login/Access Issue - (UK Instance)",
        "summary": "Console Login/Access Issue - (UK Instance)",
        "status": "resolved",
        "stale": false,
        "severity": "critical",
        "startedAt": "2026-09-16T17:47:11.106+00:00",
        "updatedAt": "2026-09-16T20:58:34.553+00:00",
        "resolvedAt": "2026-09-16T20:58:34.538+00:00",
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [
          {
            "slug": "knowbe4-phisher",
            "name": "PhishER"
          },
          {
            "slug": "knowbe4-training",
            "name": "Security awareness training"
          }
        ],
        "links": {
          "html": "/incidents/knowbe4-console-login-access-issue-uk-instance-2026-09-16",
          "api": "/api/v1/incidents/knowbe4-console-login-access-issue-uk-instance-2026-09-16",
          "providerHtml": "/providers/knowbe4",
          "alerts": "https://outagedeck.com/account?stack=knowbe4&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_knowbe4_gq0844tq8n9l",
        "slug": "knowbe4-google-workspace-phishrip-errors-2026-08-05",
        "title": "Google Workspace PhishRIP errors",
        "summary": "Google Workspace PhishRIP errors",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-08-05T19:29:46.271+00:00",
        "updatedAt": "2026-08-06T21:56:23.352+00:00",
        "resolvedAt": "2026-08-06T21:56:23.335+00:00",
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [
          {
            "slug": "knowbe4-phisher",
            "name": "PhishER"
          }
        ],
        "links": {
          "html": "/incidents/knowbe4-google-workspace-phishrip-errors-2026-08-05",
          "api": "/api/v1/incidents/knowbe4-google-workspace-phishrip-errors-2026-08-05",
          "providerHtml": "/providers/knowbe4",
          "alerts": "https://outagedeck.com/account?stack=knowbe4&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_knowbe4_50r9klhkcpc4",
        "slug": "knowbe4-unexpected-emails-being-quarantined-by-phishrip-2026-07-28",
        "title": "Unexpected Emails being quarantined by PhishRIP",
        "summary": "Unexpected Emails being quarantined by PhishRIP",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-07-28T20:00:15.599+00:00",
        "updatedAt": "2026-07-30T16:53:16.577+00:00",
        "resolvedAt": "2026-07-29T18:58:12.738+00:00",
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [
          {
            "slug": "knowbe4-phisher",
            "name": "PhishER"
          }
        ],
        "links": {
          "html": "/incidents/knowbe4-unexpected-emails-being-quarantined-by-phishrip-2026-07-28",
          "api": "/api/v1/incidents/knowbe4-unexpected-emails-being-quarantined-by-phishrip-2026-07-28",
          "providerHtml": "/providers/knowbe4",
          "alerts": "https://outagedeck.com/account?stack=knowbe4&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_knowbe4_ktd1r36b5r4l",
        "slug": "knowbe4-phishml-evaluations-causing-pml-bypassed-tags-to-apply-2026-06-30",
        "title": "PhishML Evaluations Causing PML:BYPASSED Tags to Apply",
        "summary": "PhishML Evaluations Causing PML:BYPASSED Tags to Apply",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-06-30T14:18:11.367+00:00",
        "updatedAt": "2026-07-22T13:20:49.661+00:00",
        "resolvedAt": "2026-06-30T19:11:55.79+00:00",
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [
          {
            "slug": "knowbe4-phisher",
            "name": "PhishER"
          }
        ],
        "links": {
          "html": "/incidents/knowbe4-phishml-evaluations-causing-pml-bypassed-tags-to-apply-2026-06-30",
          "api": "/api/v1/incidents/knowbe4-phishml-evaluations-causing-pml-bypassed-tags-to-apply-2026-06-30",
          "providerHtml": "/providers/knowbe4",
          "alerts": "https://outagedeck.com/account?stack=knowbe4&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_knowbe4_bscr4kxkrntl",
        "slug": "knowbe4-phisher-access-issue-for-uk-ca-instances-2026-04-20",
        "title": "PhishER Access Issue for UK/CA Instances",
        "summary": "PhishER Access Issue for UK/CA Instances",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-04-20T15:18:13.312+00:00",
        "updatedAt": "2026-06-30T19:32:31.238+00:00",
        "resolvedAt": "2026-04-20T18:50:09.978+00:00",
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [
          {
            "slug": "knowbe4-phisher",
            "name": "PhishER"
          }
        ],
        "links": {
          "html": "/incidents/knowbe4-phisher-access-issue-for-uk-ca-instances-2026-04-20",
          "api": "/api/v1/incidents/knowbe4-phisher-access-issue-for-uk-ca-instances-2026-04-20",
          "providerHtml": "/providers/knowbe4",
          "alerts": "https://outagedeck.com/account?stack=knowbe4&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_knowbe4_p30d1z039x2f",
        "slug": "knowbe4-phisher-unable-to-login-us-2026-05-08",
        "title": "PhishER - Unable to Login (US)",
        "summary": "PhishER - Unable to Login (US)",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-05-08T02:05:27.822+00:00",
        "updatedAt": "2026-05-15T14:49:54.895+00:00",
        "resolvedAt": "2026-05-08T03:54:19.715+00:00",
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [
          {
            "slug": "knowbe4-phisher",
            "name": "PhishER"
          }
        ],
        "links": {
          "html": "/incidents/knowbe4-phisher-unable-to-login-us-2026-05-08",
          "api": "/api/v1/incidents/knowbe4-phisher-unable-to-login-us-2026-05-08",
          "providerHtml": "/providers/knowbe4",
          "alerts": "https://outagedeck.com/account?stack=knowbe4&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_knowbe4_8z01ywml151h",
        "slug": "knowbe4-phisher-showing-incorrect-subject-line-for-inbox-messages-2026-03-10",
        "title": "PhishER Showing Incorrect Subject Line for Inbox Messages",
        "summary": "PhishER Showing Incorrect Subject Line for Inbox Messages",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-03-10T15:48:53.421+00:00",
        "updatedAt": "2026-05-13T17:54:18.473+00:00",
        "resolvedAt": "2026-03-10T20:32:03.311+00:00",
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [
          {
            "slug": "knowbe4-phisher",
            "name": "PhishER"
          }
        ],
        "links": {
          "html": "/incidents/knowbe4-phisher-showing-incorrect-subject-line-for-inbox-messages-2026-03-10",
          "api": "/api/v1/incidents/knowbe4-phisher-showing-incorrect-subject-line-for-inbox-messages-2026-03-10",
          "providerHtml": "/providers/knowbe4",
          "alerts": "https://outagedeck.com/account?stack=knowbe4&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_knowbe4_mp75nj3wj078",
        "slug": "knowbe4-phisher-unable-to-login-uk-2026-04-30",
        "title": "PhishER - Unable to Login (UK)",
        "summary": "PhishER - Unable to Login (UK)",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-04-30T13:47:54.878+00:00",
        "updatedAt": "2026-04-30T16:47:16.685+00:00",
        "resolvedAt": "2026-04-30T16:47:16.662+00:00",
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [
          {
            "slug": "knowbe4-phisher",
            "name": "PhishER"
          }
        ],
        "links": {
          "html": "/incidents/knowbe4-phisher-unable-to-login-uk-2026-04-30",
          "api": "/api/v1/incidents/knowbe4-phisher-unable-to-login-uk-2026-04-30",
          "providerHtml": "/providers/knowbe4",
          "alerts": "https://outagedeck.com/account?stack=knowbe4&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_knowbe4_bxgdjm5f296h",
        "slug": "knowbe4-phisher-login-issues-ca-only-2026-04-24",
        "title": "PhishER Login Issues (CA Only)",
        "summary": "PhishER Login Issues (CA Only)",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-04-24T20:35:15.011+00:00",
        "updatedAt": "2026-04-27T11:09:31.419+00:00",
        "resolvedAt": "2026-04-27T11:09:31.402+00:00",
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [
          {
            "slug": "knowbe4-phisher",
            "name": "PhishER"
          }
        ],
        "links": {
          "html": "/incidents/knowbe4-phisher-login-issues-ca-only-2026-04-24",
          "api": "/api/v1/incidents/knowbe4-phisher-login-issues-ca-only-2026-04-24",
          "providerHtml": "/providers/knowbe4",
          "alerts": "https://outagedeck.com/account?stack=knowbe4&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/services/knowbe4-phisher",
      "api": "/api/v1/services/knowbe4-phisher",
      "alerts": "https://outagedeck.com/account?stack=knowbe4&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=service"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}