{
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        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-21T16:33:15.137Z"
  },
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        "updatedAt": "2026-10-20T12:48:25.635+00:00",
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        "startedAt": "2026-09-24T17:53:47.116+00:00",
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        "stale": false,
        "severity": "minor",
        "startedAt": "2026-09-21T09:32:49.807+00:00",
        "updatedAt": "2026-10-08T13:45:35.497+00:00",
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        "status": "resolved",
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        "severity": "minor",
        "startedAt": "2026-09-23T09:52:07.763+00:00",
        "updatedAt": "2026-09-23T14:58:03.357+00:00",
        "resolvedAt": "2026-09-23T14:58:03.336+00:00",
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        },
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        "title": "Protect -  Intermittent Issues with Sending Emails (UK Only)",
        "summary": "Protect -  Intermittent Issues with Sending Emails (UK Only)",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-05-27T10:05:45.79+00:00",
        "updatedAt": "2026-09-16T13:47:51.937+00:00",
        "resolvedAt": "2026-05-27T15:44:11.607+00:00",
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        "title": "Intermittent latency for Protect users - US Only",
        "summary": "Intermittent latency for Protect users - US Only",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
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        "title": "Defend - Redirect Upon Login",
        "summary": "Defend - Redirect Upon Login",
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        "severity": "major",
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        "updatedAt": "2026-08-20T21:32:25.964+00:00",
        "resolvedAt": "2026-07-16T21:20:20.727+00:00",
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        "slug": "knowbe4-defend-increased-email-latency-us-only-2026-06-30",
        "title": "Defend - Increased Email Latency (US Only)",
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        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-06-30T16:14:53.565+00:00",
        "updatedAt": "2026-07-03T15:24:21.577+00:00",
        "resolvedAt": "2026-06-30T19:46:45.179+00:00",
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    "access": {
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      "keyed": false
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}