{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-17T23:32:58.993Z"
  },
  "data": {
    "id": "service_goto_connect",
    "slug": "goto-connect",
    "name": "GoTo Connect",
    "category": "voice",
    "summary": "VoIP calling, PSTN, SMS, and the admin portal.",
    "description": "GoTo Connect coverage tracks VoIP and PSTN calling, SMS and chat messaging, and the administration portal.",
    "status": "operational",
    "stale": false,
    "officialUrl": "https://www.goto.com/connect",
    "provider": {
      "slug": "goto",
      "name": "GoTo",
      "html": "/providers/goto",
      "api": "/api/v1/providers/goto"
    },
    "counts": {
      "incidents": 6,
      "activeIncidents": 0
    },
    "incidents": [
      {
        "id": "incident_statuspage_goto_qfcwwmkc44yz",
        "slug": "goto-goto-connect-issue-with-incoming-calls-2026-09-23",
        "title": "GoTo Connect - Issue with incoming calls",
        "summary": "GoTo Connect - Issue with incoming calls",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-09-23T12:53:59.136+00:00",
        "updatedAt": "2026-09-23T16:26:15.005+00:00",
        "resolvedAt": "2026-09-23T16:26:14.989+00:00",
        "provider": {
          "slug": "goto",
          "name": "GoTo"
        },
        "affectedServices": [
          {
            "slug": "goto-connect",
            "name": "GoTo Connect"
          }
        ],
        "links": {
          "html": "/incidents/goto-goto-connect-issue-with-incoming-calls-2026-09-23",
          "api": "/api/v1/incidents/goto-goto-connect-issue-with-incoming-calls-2026-09-23",
          "providerHtml": "/providers/goto",
          "alerts": "https://outagedeck.com/account?stack=goto&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_goto_8xtg7h12rg31",
        "slug": "goto-connectivity-issues-2026-09-08",
        "title": "Connectivity issues",
        "summary": "Connectivity issues",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-09-08T16:55:52.955+00:00",
        "updatedAt": "2026-09-08T17:48:10.499+00:00",
        "resolvedAt": "2026-09-08T17:48:10.463+00:00",
        "provider": {
          "slug": "goto",
          "name": "GoTo"
        },
        "affectedServices": [
          {
            "slug": "goto-api",
            "name": "GoTo APIs"
          },
          {
            "slug": "goto-connect",
            "name": "GoTo Connect"
          },
          {
            "slug": "goto-meeting",
            "name": "GoTo Meeting & Webinar"
          },
          {
            "slug": "goto-remote-support",
            "name": "Remote Support & Access"
          }
        ],
        "links": {
          "html": "/incidents/goto-connectivity-issues-2026-09-08",
          "api": "/api/v1/incidents/goto-connectivity-issues-2026-09-08",
          "providerHtml": "/providers/goto",
          "alerts": "https://outagedeck.com/account?stack=goto&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_goto_0jndnf5vnvd2",
        "slug": "goto-goto-connect-inbound-outbound-call-failures-2026-07-02",
        "title": "GoTo Connect - inbound/outbound call failures",
        "summary": "GoTo Connect - inbound/outbound call failures",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-07-02T11:49:45.865+00:00",
        "updatedAt": "2026-07-02T18:27:01.48+00:00",
        "resolvedAt": "2026-07-02T18:27:01.463+00:00",
        "provider": {
          "slug": "goto",
          "name": "GoTo"
        },
        "affectedServices": [
          {
            "slug": "goto-connect",
            "name": "GoTo Connect"
          }
        ],
        "links": {
          "html": "/incidents/goto-goto-connect-inbound-outbound-call-failures-2026-07-02",
          "api": "/api/v1/incidents/goto-goto-connect-inbound-outbound-call-failures-2026-07-02",
          "providerHtml": "/providers/goto",
          "alerts": "https://outagedeck.com/account?stack=goto&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_goto_hhtflsjrj0wh",
        "slug": "goto-goto-connect-inbound-outbound-call-failures-2026-07-01",
        "title": "GoTo Connect - inbound/outbound call failures",
        "summary": "GoTo Connect - inbound/outbound call failures",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-07-01T09:43:01.676+00:00",
        "updatedAt": "2026-07-01T10:50:40.676+00:00",
        "resolvedAt": "2026-07-01T10:50:40.634+00:00",
        "provider": {
          "slug": "goto",
          "name": "GoTo"
        },
        "affectedServices": [
          {
            "slug": "goto-connect",
            "name": "GoTo Connect"
          }
        ],
        "links": {
          "html": "/incidents/goto-goto-connect-inbound-outbound-call-failures-2026-07-01",
          "api": "/api/v1/incidents/goto-goto-connect-inbound-outbound-call-failures-2026-07-01",
          "providerHtml": "/providers/goto",
          "alerts": "https://outagedeck.com/account?stack=goto&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_goto_5mkvzwfvgv2r",
        "slug": "goto-goto-connect-authentication-issue-2026-05-28",
        "title": "GoTo Connect - Authentication issue",
        "summary": "GoTo Connect - Authentication issue",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-05-28T14:17:56.27+00:00",
        "updatedAt": "2026-05-28T14:57:06.398+00:00",
        "resolvedAt": "2026-05-28T14:57:06.362+00:00",
        "provider": {
          "slug": "goto",
          "name": "GoTo"
        },
        "affectedServices": [
          {
            "slug": "goto-connect",
            "name": "GoTo Connect"
          }
        ],
        "links": {
          "html": "/incidents/goto-goto-connect-authentication-issue-2026-05-28",
          "api": "/api/v1/incidents/goto-goto-connect-authentication-issue-2026-05-28",
          "providerHtml": "/providers/goto",
          "alerts": "https://outagedeck.com/account?stack=goto&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_goto_c4wwvgmbyp87",
        "slug": "goto-goto-app-cannot-connect-2026-05-06",
        "title": "GoTo App - Cannot connect",
        "summary": "GoTo App - Cannot connect",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-05-06T16:55:35.192+00:00",
        "updatedAt": "2026-05-06T17:23:21.907+00:00",
        "resolvedAt": "2026-05-06T17:23:21.89+00:00",
        "provider": {
          "slug": "goto",
          "name": "GoTo"
        },
        "affectedServices": [
          {
            "slug": "goto-connect",
            "name": "GoTo Connect"
          }
        ],
        "links": {
          "html": "/incidents/goto-goto-app-cannot-connect-2026-05-06",
          "api": "/api/v1/incidents/goto-goto-app-cannot-connect-2026-05-06",
          "providerHtml": "/providers/goto",
          "alerts": "https://outagedeck.com/account?stack=goto&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/services/goto-connect",
      "api": "/api/v1/services/goto-connect",
      "alerts": "https://outagedeck.com/account?stack=goto&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=service"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}