{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-07T21:42:59.182Z"},"data":{"id":"service_google_workspace_drive","slug":"google-drive","name":"Drive & Docs","category":"collaboration","summary":"Google Drive storage plus Docs, Sheets, and Slides.","description":"Drive & Docs coverage tracks file storage and sync in Google Drive along with the Docs, Sheets, and Slides editors.","status":"operational","officialUrl":"https://drive.google.com","provider":{"slug":"google-workspace","name":"Google Workspace","html":"/providers/google-workspace","api":"/api/v1/providers/google-workspace"},"counts":{"incidents":8,"activeIncidents":0},"incidents":[{"id":"incident_gws_vagmms1y6yRxwg6RMQZp","slug":"google-workspace-multiple-workspace-products-experiencing-issues-2026-05-31","title":"Multiple Workspace Products experiencing Issues.","summary":"Title: Multiple Workspace Products experiencing Issues. Description: We are experiencing an issue with Google Voice, Google Meet, Google Drive, Google Chat, Google Calendar, Gmail, Google Docs beginning on Saturday, 2026-05-30 20:28 PDT. Our engineering team continues to investigate the issue. We will provide an update by Saturday, 2026-05-30 22:10 PDT with current details. We apologize to all who are affected by the disruption. Symptoms: Customers may experience issues loading the application/ intermittent high latency or errors while using the application. Workaround: None at this time.","status":"resolved","severity":"major","startedAt":"2026-05-31T03:28:00+00:00","updatedAt":"2026-06-04T20:11:26+00:00","resolvedAt":"2026-05-31T04:24:00+00:00","provider":{"slug":"google-workspace","name":"Google Workspace"},"affectedServices":[{"slug":"google-drive","name":"Drive & Docs"},{"slug":"gmail","name":"Gmail"},{"slug":"google-meet","name":"Meet & Chat"}],"links":{"html":"/incidents/google-workspace-multiple-workspace-products-experiencing-issues-2026-05-31","api":"/api/v1/incidents/google-workspace-multiple-workspace-products-experiencing-issues-2026-05-31","providerHtml":"/providers/google-workspace"}},{"id":"incident_gws_KamjizntSiNtRETcBL2Q","slug":"google-workspace-description-we-are-experiencing-intermittent-errors-with-google-docs-2026-03-13-retcbl2q","title":"**Description** We are experiencing intermittent errors with Google Docs, Apps Script, Google Slides, Google Drive,…","summary":"Description: We are experiencing intermittent errors with Google Docs, Apps Script, Google Slides, Google Drive, Google Calendar beginning on Friday, 2026-03-13 05:00 PDT. Our engineering teams are actively working to mitigate the impact. We will provide an update by Friday, 2026-03-13 08:00 PDT with current details. We apologize to all who are affected by the disruption. Customer Symptoms: A subset of customers may experience elevated error rates when accessing the impacted products in the US region. Workaround: Impacted users may re-attempt the unsuccessful action.","status":"resolved","severity":"minor","startedAt":"2026-03-13T12:00:00+00:00","updatedAt":"2026-03-13T14:56:52+00:00","resolvedAt":"2026-03-13T14:30:00+00:00","provider":{"slug":"google-workspace","name":"Google Workspace"},"affectedServices":[{"slug":"google-drive","name":"Drive & Docs"}],"links":{"html":"/incidents/google-workspace-description-we-are-experiencing-intermittent-errors-with-google-docs-2026-03-13-retcbl2q","api":"/api/v1/incidents/google-workspace-description-we-are-experiencing-intermittent-errors-with-google-docs-2026-03-13-retcbl2q","providerHtml":"/providers/google-workspace"}},{"id":"incident_gws_viWmkGEagnWrqYfb7VpS","slug":"google-workspace-title-we-are-investigating-access-issues-with-multiple-workspace-2025-11-12-qyfb7vps","title":"**Title:** We are investigating access issues with multiple workspace products. **Description:** We are experiencing an…","summary":"Title:: We are investigating access issues with multiple workspace products. Description:: We are experiencing an issue with Google Drive, Google Sheets, Google Docs beginning at Wednesday, 2025-11-12 09:00 PST Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-11-12 11:10 PST with current details. We apologize to all who are affected by the disruption. Symptoms:: Some customers are encountering SSL errors such as \"This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR\" when accessing Google Drive, Google Sheets, and Google Docs. Workaround:: None at this time.","status":"resolved","severity":"major","startedAt":"2025-11-12T17:00:00+00:00","updatedAt":"2025-11-13T01:23:33+00:00","resolvedAt":"2025-11-12T21:45:00+00:00","provider":{"slug":"google-workspace","name":"Google Workspace"},"affectedServices":[{"slug":"google-drive","name":"Drive & Docs"}],"links":{"html":"/incidents/google-workspace-title-we-are-investigating-access-issues-with-multiple-workspace-2025-11-12-qyfb7vps","api":"/api/v1/incidents/google-workspace-title-we-are-investigating-access-issues-with-multiple-workspace-2025-11-12-qyfb7vps","providerHtml":"/providers/google-workspace"}},{"id":"incident_gws_UX3VQZM4R3vLkbSq4Mrf","slug":"google-workspace-we-are-experiencing-an-issue-with-multiple-google-workspace-services-2025-09-04-kbsq4mrf","title":"We are experiencing an issue with multiple Google Workspace services beginning on Thursday, 2025-09-04 00:43 PDT.…","summary":"We are experiencing an issue with multiple Google Workspace services beginning on Thursday, 2025-09-04 00:43 PDT. Google Workspace services may not load for impacted users. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2025-09-04 04:00 PDT with current details. We apologize to all who are affected by the disruption.","status":"resolved","severity":"major","startedAt":"2025-09-04T07:08:00+00:00","updatedAt":"2025-09-11T00:29:28+00:00","resolvedAt":"2025-09-04T08:12:00+00:00","provider":{"slug":"google-workspace","name":"Google Workspace"},"affectedServices":[{"slug":"google-drive","name":"Drive & Docs"}],"links":{"html":"/incidents/google-workspace-we-are-experiencing-an-issue-with-multiple-google-workspace-services-2025-09-04-kbsq4mrf","api":"/api/v1/incidents/google-workspace-we-are-experiencing-an-issue-with-multiple-google-workspace-services-2025-09-04-kbsq4mrf","providerHtml":"/providers/google-workspace"}},{"id":"incident_gws_H4H2Z9QdKvqdT92ke1Pb","slug":"google-workspace-we-re-investigating-reports-of-an-issue-with-google-drive-we-will-2025-09-04-t92ke1pb","title":"We're investigating reports of an issue with Google Drive. We will provide more information shortly.","summary":"We're investigating reports of an issue with Google Drive. We will provide more information shortly.","status":"resolved","severity":"minor","startedAt":"2025-09-04T17:33:00+00:00","updatedAt":"2025-09-04T19:59:00+00:00","resolvedAt":"2025-09-04T19:45:00+00:00","provider":{"slug":"google-workspace","name":"Google Workspace"},"affectedServices":[{"slug":"google-drive","name":"Drive & Docs"}],"links":{"html":"/incidents/google-workspace-we-re-investigating-reports-of-an-issue-with-google-drive-we-will-2025-09-04-t92ke1pb","api":"/api/v1/incidents/google-workspace-we-re-investigating-reports-of-an-issue-with-google-drive-we-will-2025-09-04-t92ke1pb","providerHtml":"/providers/google-workspace"}},{"id":"incident_gws_R6N8442fvbXvxRFsbLd4","slug":"google-workspace-summary-google-docs-customers-may-have-observed-500-errors-when-2025-08-25-xrfsbld4","title":"**Summary** Google Docs customers may have observed '500' errors when accessing editors. **Description** We were…","summary":"Summary: Google Docs customers may have observed '500' errors when accessing editors. Description: We were experiencing an issue with Google Docs beginning at Monday, 2025-08-25 14:27 PDT. Our engineering team has successfully mitigated the issue and we are currently monitoring our system for stability. We will provide an update by Monday, 2025-08-25 15:30 PDT with current details. We apologize to all who are affected by the disruption. Symptoms: Impacted customers may have observed '500' errors when accessing Docs editors, including docs, spreadsheets, presentations, and drawings Workaround: None at this time.","status":"resolved","severity":"major","startedAt":"2025-08-25T21:27:00+00:00","updatedAt":"2025-08-25T22:48:49+00:00","resolvedAt":"2025-08-25T21:52:00+00:00","provider":{"slug":"google-workspace","name":"Google Workspace"},"affectedServices":[{"slug":"google-drive","name":"Drive & Docs"}],"links":{"html":"/incidents/google-workspace-summary-google-docs-customers-may-have-observed-500-errors-when-2025-08-25-xrfsbld4","api":"/api/v1/incidents/google-workspace-summary-google-docs-customers-may-have-observed-500-errors-when-2025-08-25-xrfsbld4","providerHtml":"/providers/google-workspace"}},{"id":"incident_gws_oFcAZTr4EVieF5Fr6Ee9","slug":"google-workspace-various-workspace-services-are-experiencing-elevated-latency-and-error-2025-07-18-f5fr6ee9","title":"Various Workspace services are experiencing elevated latency and error rates","summary":"Various Workspace services are experiencing elevated latency and error rates","status":"resolved","severity":"major","startedAt":"2025-07-18T15:10:00+00:00","updatedAt":"2025-07-22T13:52:47+00:00","resolvedAt":"2025-07-18T15:56:00+00:00","provider":{"slug":"google-workspace","name":"Google Workspace"},"affectedServices":[{"slug":"google-drive","name":"Drive & Docs"},{"slug":"gmail","name":"Gmail"},{"slug":"google-meet","name":"Meet & Chat"}],"links":{"html":"/incidents/google-workspace-various-workspace-services-are-experiencing-elevated-latency-and-error-2025-07-18-f5fr6ee9","api":"/api/v1/incidents/google-workspace-various-workspace-services-are-experiencing-elevated-latency-and-error-2025-07-18-f5fr6ee9","providerHtml":"/providers/google-workspace"}},{"id":"incident_gws_1hSNYy2ihYPewRrRji6R","slug":"google-workspace-summary-google-drive-users-may-be-unexpectedly-logged-out-of-drive-for-2025-07-16-wrrrji6r","title":"**Summary:** Google Drive users may be unexpectedly logged out of Drive for Desktop. **Description:** We are…","summary":"Summary:: Google Drive users may be unexpectedly logged out of Drive for Desktop. Description:: We are experiencing an issue with Google Drive for desktop, beginning on Wednesday, 2025-07-16 10:24:07 PDT. Our engineering team has identified the source of the issue and is implementing a fix. We will provide more information by Wednesday, 2025-07-16 12:30:00 PDT with additional details. We apologize to all who are affected by the disruption. Diagnosis / Customer Symptoms:: Google Drive users may experience being logged out of Drive for Desktop and see error “Your administrator has restricted Google Drive access to authorized devices. You have been logged out, and all Google Drive content related to your account has been wiped from this computer. Please contact your administrator to learn more.” Only enterprise customers are impacted. Workaround:: Administrators may go to the Drive for Desktop settings in Admin Console under Apps > Drive and Docs > Drive for desktop > Enable Drive for desktop and uncheck “Only allow Google Drive for desktop on authorized devices” For details see https://support.google.com/a/answer/7491144.","status":"resolved","severity":"major","startedAt":"2025-07-16T01:27:00+00:00","updatedAt":"2025-07-18T15:47:54+00:00","resolvedAt":"2025-07-17T00:16:00+00:00","provider":{"slug":"google-workspace","name":"Google Workspace"},"affectedServices":[{"slug":"google-drive","name":"Drive & Docs"}],"links":{"html":"/incidents/google-workspace-summary-google-drive-users-may-be-unexpectedly-logged-out-of-drive-for-2025-07-16-wrrrji6r","api":"/api/v1/incidents/google-workspace-summary-google-drive-users-may-be-unexpectedly-logged-out-of-drive-for-2025-07-16-wrrrji6r","providerHtml":"/providers/google-workspace"}}],"links":{"html":"/services/google-drive","api":"/api/v1/services/google-drive"},"access":{"plan":"public","keyed":false}}}