{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T14:22:03.276Z"
  },
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    "slug": "docusign-clm",
    "name": "CLM & Rooms",
    "category": "application",
    "summary": "Contract lifecycle management and Rooms.",
    "description": "CLM & Rooms coverage aggregates the contract lifecycle management environments and the Rooms product.",
    "status": "operational",
    "stale": false,
    "officialUrl": "https://www.docusign.com/products/clm",
    "provider": {
      "slug": "docusign",
      "name": "Docusign",
      "html": "/providers/docusign",
      "api": "/api/v1/providers/docusign"
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      "activeIncidents": 0
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        "slug": "docusign-failures-to-grant-users-access-to-clm-in-account-admin-incident-5923-2026-10-07",
        "title": "Failures to grant users access to CLM in account admin (Incident 5922)",
        "summary": "Failures to grant users access to CLM in account admin (Incident 5922)",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-10-07T12:18:59.189695+00:00",
        "updatedAt": "2026-10-07T16:12:01.548397+00:00",
        "resolvedAt": "2026-10-07T16:12:01.545018+00:00",
        "provider": {
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          "name": "Docusign"
        },
        "affectedServices": [
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            "name": "CLM & Rooms"
          }
        ],
        "links": {
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        "slug": "docusign-clm-workflow-update-salesforce-step-latency-incident-5893-2026-10-02",
        "title": "CLM workflow update salesforce step latency (Incident 5893)",
        "summary": "CLM workflow update salesforce step latency (Incident 5893)",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-10-02T15:40:41.483935+00:00",
        "updatedAt": "2026-10-04T18:16:24.886288+00:00",
        "resolvedAt": "2026-10-04T18:16:24.883523+00:00",
        "provider": {
          "slug": "docusign",
          "name": "Docusign"
        },
        "affectedServices": [
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            "slug": "docusign-clm",
            "name": "CLM & Rooms"
          }
        ],
        "links": {
          "html": "/incidents/docusign-clm-workflow-update-salesforce-step-latency-incident-5893-2026-10-02",
          "api": "/api/v1/incidents/docusign-clm-workflow-update-salesforce-step-latency-incident-5893-2026-10-02",
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        "slug": "docusign-customers-may-experience-intermittent-disruption-logging-in-and-using-2026-10-02-5832e925",
        "title": "Customers may experience intermittent disruption logging in and using services (Incident 5888)",
        "summary": "Customers may experience intermittent disruption logging in and using services (Incident 5888)",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-10-02T14:19:09.278207+00:00",
        "updatedAt": "2026-10-02T16:13:48.392373+00:00",
        "resolvedAt": "2026-10-02T16:13:48.391427+00:00",
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          "name": "Docusign"
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            "name": "CLM & Rooms"
          }
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          "api": "/api/v1/incidents/docusign-customers-may-experience-intermittent-disruption-logging-in-and-using-2026-10-02-5832e925",
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        "title": "Customers may be impacted by a disruption to Salesforce (Incident 5788)",
        "summary": "Customers may be impacted by a disruption to Salesforce (Incident 5788)",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-09-16T09:45:00+00:00",
        "updatedAt": "2026-09-16T18:41:47.893352+00:00",
        "resolvedAt": "2026-09-16T18:21:00+00:00",
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          "api": "/api/v1/incidents/docusign-customers-may-be-impacted-by-a-disruption-to-salesforce-incident-5788-2026-09-16",
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        "title": "Some users were unable to preview documents (Incident 5749)",
        "summary": "Some users were unable to preview documents (Incident 5749)",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-09-09T22:06:52.844558+00:00",
        "updatedAt": "2026-09-15T00:43:29.312501+00:00",
        "resolvedAt": "2026-09-10T00:10:00+00:00",
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        "title": "CLM workflow and expression evaluation degradation and failures (Incident 5734)",
        "summary": "CLM workflow and expression evaluation degradation and failures (Incident 5734)",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-09-07T00:18:19.011227+00:00",
        "updatedAt": "2026-09-15T00:38:11.595495+00:00",
        "resolvedAt": "2026-09-07T01:48:00+00:00",
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    "access": {
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      "keyed": false
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}