{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T09:24:31.757Z"
  },
  "data": {
    "id": "service_dialpad_messaging",
    "slug": "dialpad-messaging",
    "name": "Messaging",
    "category": "messaging",
    "summary": "SMS/MMS and carrier messaging networks.",
    "description": "Messaging coverage tracks Dialpad in-app messaging and the carrier networks that deliver SMS and MMS.",
    "status": "operational",
    "officialUrl": "https://www.dialpad.com/phone-system/",
    "provider": {
      "slug": "dialpad",
      "name": "Dialpad",
      "html": "/providers/dialpad",
      "api": "/api/v1/providers/dialpad"
    },
    "counts": {
      "incidents": 4,
      "activeIncidents": 0
    },
    "incidents": [
      {
        "id": "incident_statuspage_dialpad_bfby5dcdv2x2",
        "slug": "dialpad-some-customers-in-the-us-and-canada-may-be-experience-issues-with-2026-06-11-5dcdv2x2",
        "title": "Some customers in the US and Canada may be experience issues with delays in message delivery",
        "summary": "Some customers in the US and Canada may be experience issues with delays in message delivery",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-06-11T20:55:59.886+00:00",
        "updatedAt": "2026-06-11T23:42:33.091+00:00",
        "resolvedAt": "2026-06-11T23:42:33.007+00:00",
        "provider": {
          "slug": "dialpad",
          "name": "Dialpad"
        },
        "affectedServices": [
          {
            "slug": "dialpad-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
          "html": "/incidents/dialpad-some-customers-in-the-us-and-canada-may-be-experience-issues-with-2026-06-11-5dcdv2x2",
          "api": "/api/v1/incidents/dialpad-some-customers-in-the-us-and-canada-may-be-experience-issues-with-2026-06-11-5dcdv2x2",
          "providerHtml": "/providers/dialpad"
        }
      },
      {
        "id": "incident_statuspage_dialpad_shh51vlk9zzh",
        "slug": "dialpad-some-customers-in-the-us-and-canada-may-be-experiencing-issues-with-mms-2026-06-09-1vlk9zzh",
        "title": "Some customers in the US and Canada may be experiencing issues with MMS messaging",
        "summary": "Some customers in the US and Canada may be experiencing issues with MMS messaging",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-06-09T16:34:38.294+00:00",
        "updatedAt": "2026-06-09T17:14:43.201+00:00",
        "resolvedAt": "2026-06-09T17:14:43.186+00:00",
        "provider": {
          "slug": "dialpad",
          "name": "Dialpad"
        },
        "affectedServices": [
          {
            "slug": "dialpad-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
          "html": "/incidents/dialpad-some-customers-in-the-us-and-canada-may-be-experiencing-issues-with-mms-2026-06-09-1vlk9zzh",
          "api": "/api/v1/incidents/dialpad-some-customers-in-the-us-and-canada-may-be-experiencing-issues-with-mms-2026-06-09-1vlk9zzh",
          "providerHtml": "/providers/dialpad"
        }
      },
      {
        "id": "incident_statuspage_dialpad_0ztcqdk1yp6y",
        "slug": "dialpad-some-customers-may-be-experiencing-issues-receiving-inbound-sms-messages-2026-06-08",
        "title": "Some customers may be experiencing issues receiving inbound SMS messages",
        "summary": "Some customers may be experiencing issues receiving inbound SMS messages",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-06-08T22:43:12.324+00:00",
        "updatedAt": "2026-06-09T01:53:22.456+00:00",
        "resolvedAt": "2026-06-09T01:53:22.44+00:00",
        "provider": {
          "slug": "dialpad",
          "name": "Dialpad"
        },
        "affectedServices": [
          {
            "slug": "dialpad-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
          "html": "/incidents/dialpad-some-customers-may-be-experiencing-issues-receiving-inbound-sms-messages-2026-06-08",
          "api": "/api/v1/incidents/dialpad-some-customers-may-be-experiencing-issues-receiving-inbound-sms-messages-2026-06-08",
          "providerHtml": "/providers/dialpad"
        }
      },
      {
        "id": "incident_statuspage_dialpad_shyfnb8dpmnf",
        "slug": "dialpad-some-customers-may-be-experiencing-issues-making-or-receiving-calls-2026-03-10",
        "title": "Some customers may be experiencing issues making or receiving calls.",
        "summary": "Some customers may be experiencing issues making or receiving calls.",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-03-10T15:47:17.196+00:00",
        "updatedAt": "2026-03-12T22:11:15.163+00:00",
        "resolvedAt": "2026-03-12T22:11:15.148+00:00",
        "provider": {
          "slug": "dialpad",
          "name": "Dialpad"
        },
        "affectedServices": [
          {
            "slug": "dialpad-app",
            "name": "App & Meetings"
          },
          {
            "slug": "dialpad-calling",
            "name": "Calling"
          },
          {
            "slug": "dialpad-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
          "html": "/incidents/dialpad-some-customers-may-be-experiencing-issues-making-or-receiving-calls-2026-03-10",
          "api": "/api/v1/incidents/dialpad-some-customers-may-be-experiencing-issues-making-or-receiving-calls-2026-03-10",
          "providerHtml": "/providers/dialpad"
        }
      }
    ],
    "links": {
      "html": "/services/dialpad-messaging",
      "api": "/api/v1/services/dialpad-messaging"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}