{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-17T14:43:28.894Z"
  },
  "data": {
    "id": "service_aircall_messaging",
    "slug": "aircall-messaging",
    "name": "Messaging",
    "category": "messaging",
    "summary": "SMS, MMS, and WhatsApp in Aircall.",
    "description": "Messaging coverage tracks inbound and outbound SMS/MMS and WhatsApp conversations in Aircall.",
    "status": "operational",
    "stale": false,
    "officialUrl": "https://aircall.io",
    "provider": {
      "slug": "aircall",
      "name": "Aircall",
      "html": "/providers/aircall",
      "api": "/api/v1/providers/aircall"
    },
    "counts": {
      "incidents": 4,
      "activeIncidents": 0
    },
    "incidents": [
      {
        "id": "incident_statuspage_aircall_0cdsxzkrtklk",
        "slug": "aircall-intermittent-calls-and-sms-failures-on-a-subset-of-french-and-spanish-2026-10-05-xzkrtklk",
        "title": "Intermittent calls and SMS failures on a subset of French and Spanish numbers",
        "summary": "Intermittent calls and SMS failures on a subset of French and Spanish numbers",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-10-05T11:59:14.712+00:00",
        "updatedAt": "2026-10-05T13:00:34.013+00:00",
        "resolvedAt": "2026-10-05T13:00:33.99+00:00",
        "provider": {
          "slug": "aircall",
          "name": "Aircall"
        },
        "affectedServices": [
          {
            "slug": "aircall-calling",
            "name": "Calling"
          },
          {
            "slug": "aircall-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
          "html": "/incidents/aircall-intermittent-calls-and-sms-failures-on-a-subset-of-french-and-spanish-2026-10-05-xzkrtklk",
          "api": "/api/v1/incidents/aircall-intermittent-calls-and-sms-failures-on-a-subset-of-french-and-spanish-2026-10-05-xzkrtklk",
          "providerHtml": "/providers/aircall",
          "alerts": "https://outagedeck.com/account?stack=aircall&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_aircall_4f1lf33btm7w",
        "slug": "aircall-intermittent-calls-and-sms-failures-on-a-subset-of-french-and-spanish-2026-10-05-f33btm7w",
        "title": "Intermittent calls and SMS failures on a subset of French and Spanish numbers",
        "summary": "Intermittent calls and SMS failures on a subset of French and Spanish numbers",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-10-05T09:32:10.003+00:00",
        "updatedAt": "2026-10-05T10:12:23.681+00:00",
        "resolvedAt": "2026-10-05T10:12:23.655+00:00",
        "provider": {
          "slug": "aircall",
          "name": "Aircall"
        },
        "affectedServices": [
          {
            "slug": "aircall-apps",
            "name": "Apps & Dashboard"
          },
          {
            "slug": "aircall-calling",
            "name": "Calling"
          },
          {
            "slug": "aircall-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
          "html": "/incidents/aircall-intermittent-calls-and-sms-failures-on-a-subset-of-french-and-spanish-2026-10-05-f33btm7w",
          "api": "/api/v1/incidents/aircall-intermittent-calls-and-sms-failures-on-a-subset-of-french-and-spanish-2026-10-05-f33btm7w",
          "providerHtml": "/providers/aircall",
          "alerts": "https://outagedeck.com/account?stack=aircall&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_aircall_pb3cn6v5fvm4",
        "slug": "aircall-delayed-mms-delivery-confirmation-for-some-customers-2026-09-01",
        "title": "Delayed MMS delivery confirmation for some customers",
        "summary": "Delayed MMS delivery confirmation for some customers",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-09-01T18:43:46.982+00:00",
        "updatedAt": "2026-09-01T19:27:47.794+00:00",
        "resolvedAt": "2026-09-01T19:27:47.772+00:00",
        "provider": {
          "slug": "aircall",
          "name": "Aircall"
        },
        "affectedServices": [
          {
            "slug": "aircall-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
          "html": "/incidents/aircall-delayed-mms-delivery-confirmation-for-some-customers-2026-09-01",
          "api": "/api/v1/incidents/aircall-delayed-mms-delivery-confirmation-for-some-customers-2026-09-01",
          "providerHtml": "/providers/aircall",
          "alerts": "https://outagedeck.com/account?stack=aircall&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_aircall_ml9prfjfjxj4",
        "slug": "aircall-sms-delivery-delays-in-france-and-spain-2026-06-10",
        "title": "SMS Delivery Delays in France and Spain",
        "summary": "SMS Delivery Delays in France and Spain",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-06-10T06:52:58+00:00",
        "updatedAt": "2026-06-10T11:05:13.362+00:00",
        "resolvedAt": "2026-06-10T11:05:13.347+00:00",
        "provider": {
          "slug": "aircall",
          "name": "Aircall"
        },
        "affectedServices": [
          {
            "slug": "aircall-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
          "html": "/incidents/aircall-sms-delivery-delays-in-france-and-spain-2026-06-10",
          "api": "/api/v1/incidents/aircall-sms-delivery-delays-in-france-and-spain-2026-06-10",
          "providerHtml": "/providers/aircall",
          "alerts": "https://outagedeck.com/account?stack=aircall&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/services/aircall-messaging",
      "api": "/api/v1/services/aircall-messaging",
      "alerts": "https://outagedeck.com/account?stack=aircall&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=service"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}