{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-21T01:19:14.704Z"
  },
  "data": {
    "id": "provider_zoom",
    "slug": "zoom",
    "name": "Zoom",
    "tagline": "Zoom Meetings, Phone, and Team Chat status at a glance.",
    "shortDescription": "See whether Zoom Meetings, Zoom Phone, and Team Chat are operational before blaming your own network.",
    "description": "OutageDeck normalizes the official Zoom status feed so distributed teams can confirm within seconds whether meetings failing to connect or calls dropping are part of a wider Zoom incident.",
    "categories": [
      "communication",
      "collaboration",
      "saas"
    ],
    "featured": false,
    "currentStatus": {
      "code": "operational",
      "label": "Operational",
      "headline": "All Systems Operational",
      "summary": "Zoom reports all systems operational across the tracked services mapped in OutageDeck.",
      "capturedAt": "2026-08-21T00:00:03.241+00:00"
    },
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-08-21T01:15:01.485+00:00",
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "counts": {
      "services": 3,
      "activeIncidents": 0,
      "incidents": 79
    },
    "services": [
      {
        "id": "service_zoom_meetings",
        "slug": "zoom-meetings",
        "name": "Zoom Meetings",
        "category": "video",
        "status": "operational",
        "summary": "Joining, hosting, and in-meeting audio and video.",
        "officialUrl": "https://zoom.us/meetings",
        "links": {
          "html": "/services/zoom-meetings",
          "api": "/api/v1/services/zoom-meetings"
        }
      },
      {
        "id": "service_zoom_phone",
        "slug": "zoom-phone",
        "name": "Zoom Phone",
        "category": "voice",
        "status": "operational",
        "summary": "Cloud calling, routing, and voicemail.",
        "officialUrl": "https://zoom.us/phone",
        "links": {
          "html": "/services/zoom-phone",
          "api": "/api/v1/services/zoom-phone"
        }
      },
      {
        "id": "service_zoom_team_chat",
        "slug": "zoom-team-chat",
        "name": "Zoom Team Chat",
        "category": "messaging",
        "status": "operational",
        "summary": "Direct messages, channels, and file sharing.",
        "officialUrl": "https://zoom.us/team-chat",
        "links": {
          "html": "/services/zoom-team-chat",
          "api": "/api/v1/services/zoom-team-chat"
        }
      }
    ],
    "activeIncidents": [],
    "recentIncidents": [
      {
        "id": "incident_statuspage_zoom_86ds5wdy4n7p",
        "slug": "zoom-service-degradation-affecting-file-uploads-in-zoom-chat-2026-08-18",
        "title": "Service Degradation Affecting File Uploads In Zoom Chat",
        "summary": "Service Degradation Affecting File Uploads In Zoom Chat",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-18T20:05:14.994+00:00",
        "updatedAt": "2026-08-18T20:06:22.741+00:00",
        "resolvedAt": "2026-08-18T20:06:22.722+00:00",
        "provider": {
          "slug": "zoom",
          "name": "Zoom"
        },
        "affectedServices": [
          {
            "slug": "zoom-team-chat",
            "name": "Zoom Team Chat"
          }
        ],
        "links": {
          "html": "/incidents/zoom-service-degradation-affecting-file-uploads-in-zoom-chat-2026-08-18",
          "api": "/api/v1/incidents/zoom-service-degradation-affecting-file-uploads-in-zoom-chat-2026-08-18",
          "providerHtml": "/providers/zoom",
          "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_zoom_jl7h5hzlnbhk",
        "slug": "zoom-service-degradation-affecting-zoom-virtual-agent-2026-08-17",
        "title": "Service Degradation Affecting Zoom Virtual Agent",
        "summary": "Service Degradation Affecting Zoom Virtual Agent",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-17T18:12:08.719+00:00",
        "updatedAt": "2026-08-17T19:22:22.047+00:00",
        "resolvedAt": "2026-08-17T19:22:22.024+00:00",
        "provider": {
          "slug": "zoom",
          "name": "Zoom"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/zoom-service-degradation-affecting-zoom-virtual-agent-2026-08-17",
          "api": "/api/v1/incidents/zoom-service-degradation-affecting-zoom-virtual-agent-2026-08-17",
          "providerHtml": "/providers/zoom",
          "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_zoom_g26mm0lmrm7d",
        "slug": "zoom-a-subset-of-zoom-phone-and-zoom-contact-center-users-experienced-2026-08-13-m0lmrm7d",
        "title": "A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region",
        "summary": "A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-14T03:40:52.03+00:00",
        "updatedAt": "2026-08-14T03:49:39.315+00:00",
        "resolvedAt": "2026-08-14T03:49:39.3+00:00",
        "provider": {
          "slug": "zoom",
          "name": "Zoom"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/zoom-a-subset-of-zoom-phone-and-zoom-contact-center-users-experienced-2026-08-13-m0lmrm7d",
          "api": "/api/v1/incidents/zoom-a-subset-of-zoom-phone-and-zoom-contact-center-users-experienced-2026-08-13-m0lmrm7d",
          "providerHtml": "/providers/zoom",
          "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_zoom_hp2nx7zbtcgl",
        "slug": "zoom-service-degradation-affecting-cx-analytics-2026-08-11",
        "title": "Service Degradation Affecting CX Analytics",
        "summary": "Service Degradation Affecting CX Analytics",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-11T18:00:52.157+00:00",
        "updatedAt": "2026-08-11T18:27:06.667+00:00",
        "resolvedAt": "2026-08-11T18:27:06.647+00:00",
        "provider": {
          "slug": "zoom",
          "name": "Zoom"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/zoom-service-degradation-affecting-cx-analytics-2026-08-11",
          "api": "/api/v1/incidents/zoom-service-degradation-affecting-cx-analytics-2026-08-11",
          "providerHtml": "/providers/zoom",
          "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_zoom_90lqrmr12q8t",
        "slug": "zoom-service-degradation-with-zoom-contact-center-smart-note-generation-2026-08-11-rmr12q8t",
        "title": "Service degradation with Zoom Contact Center smart note generation impacting a subset of users.",
        "summary": "Service degradation with Zoom Contact Center smart note generation impacting a subset of users.",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-11T14:48:58.048+00:00",
        "updatedAt": "2026-08-11T15:13:39.76+00:00",
        "resolvedAt": "2026-08-11T15:13:39.743+00:00",
        "provider": {
          "slug": "zoom",
          "name": "Zoom"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/zoom-service-degradation-with-zoom-contact-center-smart-note-generation-2026-08-11-rmr12q8t",
          "api": "/api/v1/incidents/zoom-service-degradation-with-zoom-contact-center-smart-note-generation-2026-08-11-rmr12q8t",
          "providerHtml": "/providers/zoom",
          "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/providers/zoom",
      "incidentsHtml": "/providers/zoom/incidents",
      "api": "/api/v1/providers/zoom",
      "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=provider",
      "officialWebsite": "https://zoom.us",
      "officialStatus": "https://status.zoom.us"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}