{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-05T23:24:06.200Z"
  },
  "data": {
    "id": "provider_zoom",
    "slug": "zoom",
    "name": "Zoom",
    "tagline": "Zoom Meetings, Phone, and Team Chat status at a glance.",
    "shortDescription": "See whether Zoom Meetings, Zoom Phone, and Team Chat are operational before blaming your own network.",
    "description": "OutageDeck normalizes the official Zoom status feed so distributed teams can confirm within seconds whether meetings failing to connect or calls dropping are part of a wider Zoom incident.",
    "categories": [
      "communication",
      "collaboration",
      "saas"
    ],
    "featured": false,
    "currentStatus": {
      "code": "degraded",
      "label": "Degraded",
      "headline": "Partially Degraded Service",
      "summary": "Zoom reports partially degraded service. The most affected tracked services are Zoom Phone.",
      "capturedAt": "2026-10-05T23:04:47.117+00:00"
    },
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-10-05T23:20:08.804+00:00",
      "stale": false,
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "counts": {
      "services": 3,
      "activeIncidents": 1,
      "incidents": 119
    },
    "services": [
      {
        "id": "service_zoom_meetings",
        "slug": "zoom-meetings",
        "name": "Zoom Meetings",
        "category": "video",
        "status": "operational",
        "summary": "Joining, hosting, and in-meeting audio and video.",
        "officialUrl": "https://zoom.us/meetings",
        "links": {
          "html": "/services/zoom-meetings",
          "api": "/api/v1/services/zoom-meetings"
        }
      },
      {
        "id": "service_zoom_phone",
        "slug": "zoom-phone",
        "name": "Zoom Phone",
        "category": "voice",
        "status": "degraded",
        "summary": "Cloud calling, routing, and voicemail.",
        "officialUrl": "https://zoom.us/phone",
        "links": {
          "html": "/services/zoom-phone",
          "api": "/api/v1/services/zoom-phone"
        }
      },
      {
        "id": "service_zoom_team_chat",
        "slug": "zoom-team-chat",
        "name": "Zoom Team Chat",
        "category": "messaging",
        "status": "operational",
        "summary": "Direct messages, channels, and file sharing.",
        "officialUrl": "https://zoom.us/team-chat",
        "links": {
          "html": "/services/zoom-team-chat",
          "api": "/api/v1/services/zoom-team-chat"
        }
      }
    ],
    "activeIncidents": [
      {
        "id": "incident_statuspage_zoom_pxxs3nsvn2rx",
        "slug": "zoom-service-degradation-affecting-customer-using-polycom-devices-going-2026-09-25-3nsvn2rx",
        "title": "Service Degradation Affecting Customer Using Polycom Devices Going Offline",
        "summary": "Service Degradation Affecting Customer Using Polycom Devices Going Offline",
        "status": "identified",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-09-25T17:45:29+00:00",
        "updatedAt": "2026-10-05T01:32:52.889+00:00",
        "resolvedAt": null,
        "provider": {
          "slug": "zoom",
          "name": "Zoom"
        },
        "affectedServices": [
          {
            "slug": "zoom-phone",
            "name": "Zoom Phone"
          }
        ],
        "links": {
          "html": "/incidents/zoom-service-degradation-affecting-customer-using-polycom-devices-going-2026-09-25-3nsvn2rx",
          "api": "/api/v1/incidents/zoom-service-degradation-affecting-customer-using-polycom-devices-going-2026-09-25-3nsvn2rx",
          "providerHtml": "/providers/zoom",
          "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "recentIncidents": [
      {
        "id": "incident_statuspage_zoom_61pdlhyvzb1j",
        "slug": "zoom-service-degradation-affecting-zoommate-2026-10-05",
        "title": "Service Degradation Affecting ZoomMate",
        "summary": "Service Degradation Affecting ZoomMate",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-10-05T21:57:07.937+00:00",
        "updatedAt": "2026-10-05T22:21:57.222+00:00",
        "resolvedAt": "2026-10-05T22:21:57.047+00:00",
        "provider": {
          "slug": "zoom",
          "name": "Zoom"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/zoom-service-degradation-affecting-zoommate-2026-10-05",
          "api": "/api/v1/incidents/zoom-service-degradation-affecting-zoommate-2026-10-05",
          "providerHtml": "/providers/zoom",
          "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_zoom_jyxf96kz3q42",
        "slug": "zoom-service-degradation-affecting-zoom-rooms-management-and-workspaces-2026-10-04-96kz3q42",
        "title": "Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.",
        "summary": "Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-10-04T23:19:07.066+00:00",
        "updatedAt": "2026-10-05T00:41:25.632+00:00",
        "resolvedAt": "2026-10-05T00:41:25.605+00:00",
        "provider": {
          "slug": "zoom",
          "name": "Zoom"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/zoom-service-degradation-affecting-zoom-rooms-management-and-workspaces-2026-10-04-96kz3q42",
          "api": "/api/v1/incidents/zoom-service-degradation-affecting-zoom-rooms-management-and-workspaces-2026-10-04-96kz3q42",
          "providerHtml": "/providers/zoom",
          "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_zoom_tqm0xyzlhqr5",
        "slug": "zoom-service-degradation-affected-inbound-and-outbound-calls-of-zoom-phone-2026-10-04-xyzlhqr5",
        "title": "Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region",
        "summary": "Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-10-04T08:05:44.691+00:00",
        "updatedAt": "2026-10-04T08:20:34.973+00:00",
        "resolvedAt": "2026-10-04T08:20:34.951+00:00",
        "provider": {
          "slug": "zoom",
          "name": "Zoom"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/zoom-service-degradation-affected-inbound-and-outbound-calls-of-zoom-phone-2026-10-04-xyzlhqr5",
          "api": "/api/v1/incidents/zoom-service-degradation-affected-inbound-and-outbound-calls-of-zoom-phone-2026-10-04-xyzlhqr5",
          "providerHtml": "/providers/zoom",
          "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_zoom_q8n9qzvl5p5x",
        "slug": "zoom-service-degradation-affecting-developer-documentation-website-2026-10-03",
        "title": "Service degradation affecting Developer Documentation Website",
        "summary": "Service degradation affecting Developer Documentation Website",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-10-03T16:49:15.551+00:00",
        "updatedAt": "2026-10-03T18:43:55.778+00:00",
        "resolvedAt": "2026-10-03T18:43:55.753+00:00",
        "provider": {
          "slug": "zoom",
          "name": "Zoom"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/zoom-service-degradation-affecting-developer-documentation-website-2026-10-03",
          "api": "/api/v1/incidents/zoom-service-degradation-affecting-developer-documentation-website-2026-10-03",
          "providerHtml": "/providers/zoom",
          "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_zoom_jzmg28568r94",
        "slug": "zoom-service-degradation-affected-incoming-and-outgoing-calls-of-zoom-2026-10-01-28568r94",
        "title": "Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events",
        "summary": "Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-10-01T16:08:55+00:00",
        "updatedAt": "2026-10-01T17:53:34.898+00:00",
        "resolvedAt": "2026-10-01T17:53:34.72+00:00",
        "provider": {
          "slug": "zoom",
          "name": "Zoom"
        },
        "affectedServices": [
          {
            "slug": "zoom-meetings",
            "name": "Zoom Meetings"
          }
        ],
        "links": {
          "html": "/incidents/zoom-service-degradation-affected-incoming-and-outgoing-calls-of-zoom-2026-10-01-28568r94",
          "api": "/api/v1/incidents/zoom-service-degradation-affected-incoming-and-outgoing-calls-of-zoom-2026-10-01-28568r94",
          "providerHtml": "/providers/zoom",
          "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/providers/zoom",
      "incidentsHtml": "/providers/zoom/incidents",
      "api": "/api/v1/providers/zoom",
      "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=provider",
      "officialWebsite": "https://zoom.us",
      "officialStatus": "https://status.zoom.us"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}