{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-05T23:24:15.695Z"
  },
  "data": {
    "id": "provider_twilio",
    "slug": "twilio",
    "name": "Twilio",
    "tagline": "Twilio messaging, voice, and verification status.",
    "shortDescription": "Check whether Twilio SMS delivery, programmable voice, and Verify are operating normally.",
    "description": "OutageDeck tracks the official Twilio status feed so product teams can confirm whether undelivered texts, failing calls, or slow one-time passcodes are caused by an active Twilio incident.",
    "categories": [
      "api",
      "communication",
      "developer-platform"
    ],
    "featured": false,
    "currentStatus": {
      "code": "degraded",
      "label": "Degraded",
      "headline": "Partially Degraded Service",
      "summary": "Twilio reports partially degraded service. No mapped tracked service currently shows direct impact.",
      "capturedAt": "2026-10-05T23:04:38.665+00:00"
    },
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-05T23:20:08.687+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "counts": {
      "services": 3,
      "activeIncidents": 2,
      "incidents": 615
    },
    "services": [
      {
        "id": "service_twilio_verify",
        "slug": "twilio-verify",
        "name": "Account Security & Verify",
        "category": "identity",
        "status": "operational",
        "summary": "One-time passcodes and verification flows.",
        "officialUrl": "https://www.twilio.com/en-us/user-authentication-identity",
        "links": {
          "html": "/services/twilio-verify",
          "api": "/api/v1/services/twilio-verify"
        }
      },
      {
        "id": "service_twilio_messaging",
        "slug": "twilio-messaging",
        "name": "Programmable Messaging",
        "category": "messaging",
        "status": "operational",
        "summary": "SMS, MMS, and WhatsApp message delivery.",
        "officialUrl": "https://www.twilio.com/en-us/messaging",
        "links": {
          "html": "/services/twilio-messaging",
          "api": "/api/v1/services/twilio-messaging"
        }
      },
      {
        "id": "service_twilio_voice",
        "slug": "twilio-voice",
        "name": "Programmable Voice",
        "category": "voice",
        "status": "operational",
        "summary": "Call setup, media, and SIP interconnects in US1.",
        "officialUrl": "https://www.twilio.com/en-us/voice",
        "links": {
          "html": "/services/twilio-voice",
          "api": "/api/v1/services/twilio-voice"
        }
      }
    ],
    "activeIncidents": [
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        "id": "incident_statuspage_twilio_8fb8c6rgzsfq",
        "slug": "twilio-mms-delivery-delays-from-a-subset-of-twilio-long-codes-to-gci-united-2026-09-25-c6rgzsfq",
        "title": "MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States",
        "summary": "MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States",
        "status": "investigating",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-09-26T03:16:51.819+00:00",
        "updatedAt": "2026-10-05T10:45:20.175+00:00",
        "resolvedAt": null,
        "provider": {
          "slug": "twilio",
          "name": "Twilio"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/twilio-mms-delivery-delays-from-a-subset-of-twilio-long-codes-to-gci-united-2026-09-25-c6rgzsfq",
          "api": "/api/v1/incidents/twilio-mms-delivery-delays-from-a-subset-of-twilio-long-codes-to-gci-united-2026-09-25-c6rgzsfq",
          "providerHtml": "/providers/twilio",
          "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_twilio_s8jpzd7tz8zq",
        "slug": "twilio-mms-delivery-delays-from-a-subset-of-australia-subscribers-to-twilio-2026-09-04-zd7tz8zq",
        "title": "MMS Delivery Failures From A Subset Of Network Subscribers In Australia To Twilio Australia Phone Numbers.",
        "summary": "MMS Delivery Failures From A Subset Of Network Subscribers In Australia To Twilio Australia Phone Numbers.",
        "status": "investigating",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-09-04T09:43:59.602+00:00",
        "updatedAt": "2026-10-04T23:47:33.519+00:00",
        "resolvedAt": null,
        "provider": {
          "slug": "twilio",
          "name": "Twilio"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/twilio-mms-delivery-delays-from-a-subset-of-australia-subscribers-to-twilio-2026-09-04-zd7tz8zq",
          "api": "/api/v1/incidents/twilio-mms-delivery-delays-from-a-subset-of-australia-subscribers-to-twilio-2026-09-04-zd7tz8zq",
          "providerHtml": "/providers/twilio",
          "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "recentIncidents": [
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        "slug": "twilio-sms-delivery-delays-from-a-subset-of-twilio-short-codes-to-brisanet-2026-10-05-0kfxj67t",
        "title": "SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil",
        "summary": "SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-10-05T14:49:32.947+00:00",
        "updatedAt": "2026-10-05T22:51:43.51+00:00",
        "resolvedAt": "2026-10-05T22:51:43.481+00:00",
        "provider": {
          "slug": "twilio",
          "name": "Twilio"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/twilio-sms-delivery-delays-from-a-subset-of-twilio-short-codes-to-brisanet-2026-10-05-0kfxj67t",
          "api": "/api/v1/incidents/twilio-sms-delivery-delays-from-a-subset-of-twilio-short-codes-to-brisanet-2026-10-05-0kfxj67t",
          "providerHtml": "/providers/twilio",
          "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_twilio_0sbg86j8hy46",
        "slug": "twilio-sms-delivery-delays-and-failures-between-twilio-long-codes-and-multiple-2026-10-05-86j8hy46",
        "title": "SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France",
        "summary": "SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-10-05T09:43:33.885+00:00",
        "updatedAt": "2026-10-05T15:23:47.46+00:00",
        "resolvedAt": "2026-10-05T15:23:47.433+00:00",
        "provider": {
          "slug": "twilio",
          "name": "Twilio"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/twilio-sms-delivery-delays-and-failures-between-twilio-long-codes-and-multiple-2026-10-05-86j8hy46",
          "api": "/api/v1/incidents/twilio-sms-delivery-delays-and-failures-between-twilio-long-codes-and-multiple-2026-10-05-86j8hy46",
          "providerHtml": "/providers/twilio",
          "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_twilio_887vg5cwjnvd",
        "slug": "twilio-voice-call-failures-from-network-subscribers-to-a-subset-of-twilio-2026-10-05-g5cwjnvd",
        "title": "Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers",
        "summary": "Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-10-05T10:33:52.818+00:00",
        "updatedAt": "2026-10-05T13:51:37.425+00:00",
        "resolvedAt": "2026-10-05T13:51:37.394+00:00",
        "provider": {
          "slug": "twilio",
          "name": "Twilio"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/twilio-voice-call-failures-from-network-subscribers-to-a-subset-of-twilio-2026-10-05-g5cwjnvd",
          "api": "/api/v1/incidents/twilio-voice-call-failures-from-network-subscribers-to-a-subset-of-twilio-2026-10-05-g5cwjnvd",
          "providerHtml": "/providers/twilio",
          "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
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        "slug": "twilio-messaging-search-and-indexing-delays-in-ie1-2026-10-05",
        "title": "Delayed Messaging Logs and Status Callbacks in IE1 Region",
        "summary": "Delayed Messaging Logs and Status Callbacks in IE1 Region",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-10-05T08:50:02.314+00:00",
        "updatedAt": "2026-10-05T11:04:09.387+00:00",
        "resolvedAt": "2026-10-05T11:04:09.364+00:00",
        "provider": {
          "slug": "twilio",
          "name": "Twilio"
        },
        "affectedServices": [
          {
            "slug": "twilio-messaging",
            "name": "Programmable Messaging"
          }
        ],
        "links": {
          "html": "/incidents/twilio-messaging-search-and-indexing-delays-in-ie1-2026-10-05",
          "api": "/api/v1/incidents/twilio-messaging-search-and-indexing-delays-in-ie1-2026-10-05",
          "providerHtml": "/providers/twilio",
          "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_twilio_6xh6fhjsgy0k",
        "slug": "twilio-sms-delivery-delays-from-a-subset-of-twilio-long-codes-to-at-and-t-2026-10-04-fhjsgy0k",
        "title": "SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States",
        "summary": "SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-10-05T04:28:53.351+00:00",
        "updatedAt": "2026-10-05T04:48:04.066+00:00",
        "resolvedAt": "2026-10-05T04:48:04.031+00:00",
        "provider": {
          "slug": "twilio",
          "name": "Twilio"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/twilio-sms-delivery-delays-from-a-subset-of-twilio-long-codes-to-at-and-t-2026-10-04-fhjsgy0k",
          "api": "/api/v1/incidents/twilio-sms-delivery-delays-from-a-subset-of-twilio-long-codes-to-at-and-t-2026-10-04-fhjsgy0k",
          "providerHtml": "/providers/twilio",
          "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/providers/twilio",
      "incidentsHtml": "/providers/twilio/incidents",
      "api": "/api/v1/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=provider",
      "officialWebsite": "https://www.twilio.com",
      "officialStatus": "https://status.twilio.com"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}