{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-21T01:19:19.218Z"
  },
  "data": {
    "id": "provider_twilio",
    "slug": "twilio",
    "name": "Twilio",
    "tagline": "Twilio messaging, voice, and verification status.",
    "shortDescription": "Check whether Twilio SMS delivery, programmable voice, and Verify are operating normally.",
    "description": "OutageDeck tracks the official Twilio status feed so product teams can confirm whether undelivered texts, failing calls, or slow one-time passcodes are caused by an active Twilio incident.",
    "categories": [
      "api",
      "communication",
      "developer-platform"
    ],
    "featured": false,
    "currentStatus": {
      "code": "degraded",
      "label": "Degraded",
      "headline": "Partially Degraded Service",
      "summary": "Twilio reports partially degraded service. The most affected tracked services are Account Security & Verify.",
      "capturedAt": "2026-08-21T00:38:50.502+00:00"
    },
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-08-21T01:15:01.408+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "counts": {
      "services": 3,
      "activeIncidents": 0,
      "incidents": 333
    },
    "services": [
      {
        "id": "service_twilio_verify",
        "slug": "twilio-verify",
        "name": "Account Security & Verify",
        "category": "identity",
        "status": "maintenance",
        "summary": "One-time passcodes and verification flows.",
        "officialUrl": "https://www.twilio.com/en-us/user-authentication-identity",
        "links": {
          "html": "/services/twilio-verify",
          "api": "/api/v1/services/twilio-verify"
        }
      },
      {
        "id": "service_twilio_messaging",
        "slug": "twilio-messaging",
        "name": "Programmable Messaging",
        "category": "messaging",
        "status": "operational",
        "summary": "SMS, MMS, and WhatsApp message delivery.",
        "officialUrl": "https://www.twilio.com/en-us/messaging",
        "links": {
          "html": "/services/twilio-messaging",
          "api": "/api/v1/services/twilio-messaging"
        }
      },
      {
        "id": "service_twilio_voice",
        "slug": "twilio-voice",
        "name": "Programmable Voice",
        "category": "voice",
        "status": "operational",
        "summary": "Call setup, media, and SIP interconnects in US1.",
        "officialUrl": "https://www.twilio.com/en-us/voice",
        "links": {
          "html": "/services/twilio-voice",
          "api": "/api/v1/services/twilio-voice"
        }
      }
    ],
    "activeIncidents": [],
    "recentIncidents": [
      {
        "id": "incident_statuspage_twilio_0hy39wn87nrg",
        "slug": "twilio-voice-call-post-dial-delay-from-twilio-phone-numbers-to-mexico-2026-08-20",
        "title": "Voice Call Post Dial Delay from Twilio Phone Numbers to Mexico",
        "summary": "Voice Call Post Dial Delay from Twilio Phone Numbers to Mexico",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-20T17:38:27.062+00:00",
        "updatedAt": "2026-08-20T20:04:21.756+00:00",
        "resolvedAt": "2026-08-20T20:04:21.736+00:00",
        "provider": {
          "slug": "twilio",
          "name": "Twilio"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/twilio-voice-call-post-dial-delay-from-twilio-phone-numbers-to-mexico-2026-08-20",
          "api": "/api/v1/incidents/twilio-voice-call-post-dial-delay-from-twilio-phone-numbers-to-mexico-2026-08-20",
          "providerHtml": "/providers/twilio",
          "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_twilio_yn99vxky9dnw",
        "slug": "twilio-elastic-sip-trunking-link-not-available-in-console-sidebar-2026-08-20",
        "title": "Elastic SIP Trunking Link Not Available in Console Sidebar",
        "summary": "Elastic SIP Trunking Link Not Available in Console Sidebar",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-20T16:10:38.883+00:00",
        "updatedAt": "2026-08-20T16:10:38.946+00:00",
        "resolvedAt": "2026-08-16T05:00:00+00:00",
        "provider": {
          "slug": "twilio",
          "name": "Twilio"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/twilio-elastic-sip-trunking-link-not-available-in-console-sidebar-2026-08-20",
          "api": "/api/v1/incidents/twilio-elastic-sip-trunking-link-not-available-in-console-sidebar-2026-08-20",
          "providerHtml": "/providers/twilio",
          "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_twilio_4c50l37zsblh",
        "slug": "twilio-sms-delivery-delays-from-a-subset-of-twilio-short-codes-to-t-mobile-2026-08-20-l37zsblh",
        "title": "SMS Delivery Delays From a Subset of Twilio Short Codes to T-Mobile United States",
        "summary": "SMS Delivery Delays From a Subset of Twilio Short Codes to T-Mobile United States",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-20T12:32:41.191+00:00",
        "updatedAt": "2026-08-20T16:07:53.348+00:00",
        "resolvedAt": "2026-08-20T16:07:53.332+00:00",
        "provider": {
          "slug": "twilio",
          "name": "Twilio"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/twilio-sms-delivery-delays-from-a-subset-of-twilio-short-codes-to-t-mobile-2026-08-20-l37zsblh",
          "api": "/api/v1/incidents/twilio-sms-delivery-delays-from-a-subset-of-twilio-short-codes-to-t-mobile-2026-08-20-l37zsblh",
          "providerHtml": "/providers/twilio",
          "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_twilio_zb996y1d911h",
        "slug": "twilio-mms-delivery-delays-from-a-subset-of-twilio-long-codes-to-multiple-2026-08-19-6y1d911h",
        "title": "MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States",
        "summary": "MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-19T20:34:01.96+00:00",
        "updatedAt": "2026-08-20T03:13:19.822+00:00",
        "resolvedAt": "2026-08-20T03:13:19.806+00:00",
        "provider": {
          "slug": "twilio",
          "name": "Twilio"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/twilio-mms-delivery-delays-from-a-subset-of-twilio-long-codes-to-multiple-2026-08-19-6y1d911h",
          "api": "/api/v1/incidents/twilio-mms-delivery-delays-from-a-subset-of-twilio-long-codes-to-multiple-2026-08-19-6y1d911h",
          "providerHtml": "/providers/twilio",
          "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_twilio_yrhdbmp3g0h6",
        "slug": "twilio-event-streams-delivery-stopped-2026-08-19",
        "title": "Event Streams Delivery Stopped",
        "summary": "Event Streams Delivery Stopped",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-08-19T22:45:27.444+00:00",
        "updatedAt": "2026-08-20T01:02:32.124+00:00",
        "resolvedAt": "2026-08-20T01:02:32.11+00:00",
        "provider": {
          "slug": "twilio",
          "name": "Twilio"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/twilio-event-streams-delivery-stopped-2026-08-19",
          "api": "/api/v1/incidents/twilio-event-streams-delivery-stopped-2026-08-19",
          "providerHtml": "/providers/twilio",
          "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/providers/twilio",
      "incidentsHtml": "/providers/twilio/incidents",
      "api": "/api/v1/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=provider",
      "officialWebsite": "https://www.twilio.com",
      "officialStatus": "https://status.twilio.com"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}