{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-27T00:09:29.126Z"
  },
  "data": {
    "id": "provider_sendgrid",
    "slug": "sendgrid",
    "name": "SendGrid",
    "tagline": "Email API, SMTP, and webhook status from the official page.",
    "shortDescription": "Check whether SendGrid email sending, SMTP relay, and event webhooks are up, degraded, or recovering.",
    "description": "OutageDeck tracks the official SendGrid status page so engineering and deliverability teams can quickly tell whether bounced sends, SMTP timeouts, or missing webhook events are a local integration problem or an active SendGrid incident.",
    "categories": [
      "email",
      "api"
    ],
    "featured": false,
    "currentStatus": {
      "code": "degraded",
      "label": "Degraded",
      "headline": "Partially Degraded Service",
      "summary": "SendGrid reports partially degraded service. The most affected tracked services are Mail Sending, Website & Stats.",
      "capturedAt": "2026-08-27T00:03:50.09+00:00"
    },
    "source": {
      "id": "source_sendgrid_status",
      "kind": "official_api",
      "name": "SendGrid Status",
      "checkedAt": "2026-08-27T00:05:02.806+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "counts": {
      "services": 3,
      "activeIncidents": 9,
      "incidents": 111
    },
    "services": [
      {
        "id": "service_sendgrid_sending",
        "slug": "sendgrid-sending",
        "name": "Mail Sending",
        "category": "email",
        "status": "maintenance",
        "summary": "The v3 API, SMTP relay, and legacy v2 send paths.",
        "officialUrl": "https://sendgrid.com/en-us/solutions/email-api",
        "links": {
          "html": "/services/sendgrid-sending",
          "api": "/api/v1/services/sendgrid-sending"
        }
      },
      {
        "id": "service_sendgrid_webhooks",
        "slug": "sendgrid-webhooks",
        "name": "Webhooks & Campaigns",
        "category": "integrations",
        "status": "operational",
        "summary": "Event webhooks, inbound parse, and marketing campaigns.",
        "officialUrl": "https://sendgrid.com/en-us/solutions/email-marketing",
        "links": {
          "html": "/services/sendgrid-webhooks",
          "api": "/api/v1/services/sendgrid-webhooks"
        }
      },
      {
        "id": "service_sendgrid_app",
        "slug": "sendgrid-app",
        "name": "Website & Stats",
        "category": "application",
        "status": "unknown",
        "summary": "The SendGrid console, statistics, and activity feed.",
        "officialUrl": "https://sendgrid.com",
        "links": {
          "html": "/services/sendgrid-app",
          "api": "/api/v1/services/sendgrid-app"
        }
      }
    ],
    "activeIncidents": [
      {
        "id": "incident_statuspage_sendgrid_x3tpvv3l2m30",
        "slug": "sendgrid-sms-delivery-delays-and-failures-from-twilio-to-liberty-mobile-puerto-2026-08-26-vv3l2m30",
        "title": "SMS Delivery Delays and Failures from Twilio to Liberty Mobile Puerto Rico",
        "summary": "SMS Delivery Delays and Failures from Twilio to Liberty Mobile Puerto Rico",
        "status": "identified",
        "severity": "minor",
        "startedAt": "2026-08-26T13:44:58.819+00:00",
        "updatedAt": "2026-08-26T23:59:21.381+00:00",
        "resolvedAt": null,
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/sendgrid-sms-delivery-delays-and-failures-from-twilio-to-liberty-mobile-puerto-2026-08-26-vv3l2m30",
          "api": "/api/v1/incidents/sendgrid-sms-delivery-delays-and-failures-from-twilio-to-liberty-mobile-puerto-2026-08-26-vv3l2m30",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_n9yz4c5sy82v",
        "slug": "sendgrid-mms-delivery-delays-from-a-subset-of-twilio-long-codes-to-c-spire-2026-08-26-4c5sy82v",
        "title": "MMS Delivery Delays From a Subset of Twilio Long Codes to C-Spire United States",
        "summary": "MMS Delivery Delays From a Subset of Twilio Long Codes to C-Spire United States",
        "status": "identified",
        "severity": "minor",
        "startedAt": "2026-08-26T14:48:57.926+00:00",
        "updatedAt": "2026-08-26T23:31:21.003+00:00",
        "resolvedAt": null,
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/sendgrid-mms-delivery-delays-from-a-subset-of-twilio-long-codes-to-c-spire-2026-08-26-4c5sy82v",
          "api": "/api/v1/incidents/sendgrid-mms-delivery-delays-from-a-subset-of-twilio-long-codes-to-c-spire-2026-08-26-4c5sy82v",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_fyxqp3q8xbtw",
        "slug": "sendgrid-sms-delivery-delays-from-a-subset-of-twilio-short-codes-to-small-2026-08-26-p3q8xbtw",
        "title": "SMS Delivery Delays from a Subset of Twilio Short Codes to Small Carriers in United States",
        "summary": "SMS Delivery Delays from a Subset of Twilio Short Codes to Small Carriers in United States",
        "status": "investigating",
        "severity": "minor",
        "startedAt": "2026-08-26T23:18:41.628+00:00",
        "updatedAt": "2026-08-26T23:18:41.733+00:00",
        "resolvedAt": null,
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/sendgrid-sms-delivery-delays-from-a-subset-of-twilio-short-codes-to-small-2026-08-26-p3q8xbtw",
          "api": "/api/v1/incidents/sendgrid-sms-delivery-delays-from-a-subset-of-twilio-short-codes-to-small-2026-08-26-p3q8xbtw",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_n35y68889vz3",
        "slug": "sendgrid-mms-delivery-receipt-delays-from-a-subset-of-twilio-short-codes-to-2026-08-26-68889vz3",
        "title": "MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon and T-Mobile United States",
        "summary": "MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon and T-Mobile United States",
        "status": "identified",
        "severity": "minor",
        "startedAt": "2026-08-26T19:51:24.823+00:00",
        "updatedAt": "2026-08-26T23:03:20.68+00:00",
        "resolvedAt": null,
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/sendgrid-mms-delivery-receipt-delays-from-a-subset-of-twilio-short-codes-to-2026-08-26-68889vz3",
          "api": "/api/v1/incidents/sendgrid-mms-delivery-receipt-delays-from-a-subset-of-twilio-short-codes-to-2026-08-26-68889vz3",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_2gt97flg6pg9",
        "slug": "sendgrid-sms-delivery-delays-from-twilio-to-ice-costa-rica-2026-08-22",
        "title": "SMS Delivery Delays from Twilio to I.C.E Costa Rica",
        "summary": "SMS Delivery Delays from Twilio to I.C.E Costa Rica",
        "status": "monitoring",
        "severity": "minor",
        "startedAt": "2026-08-22T18:01:44.026+00:00",
        "updatedAt": "2026-08-26T21:33:59.634+00:00",
        "resolvedAt": null,
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/sendgrid-sms-delivery-delays-from-twilio-to-ice-costa-rica-2026-08-22",
          "api": "/api/v1/incidents/sendgrid-sms-delivery-delays-from-twilio-to-ice-costa-rica-2026-08-22",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_jgw40jm8yngj",
        "slug": "sendgrid-voice-call-failures-from-twilio-phone-numbers-to-sweden-2026-08-26",
        "title": "Voice Call Failures From a Subset of Twilio Phone Numbers to Sweden",
        "summary": "Voice Call Failures From a Subset of Twilio Phone Numbers to Sweden",
        "status": "monitoring",
        "severity": "minor",
        "startedAt": "2026-08-26T15:52:51.842+00:00",
        "updatedAt": "2026-08-26T20:11:33.778+00:00",
        "resolvedAt": null,
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/sendgrid-voice-call-failures-from-twilio-phone-numbers-to-sweden-2026-08-26",
          "api": "/api/v1/incidents/sendgrid-voice-call-failures-from-twilio-phone-numbers-to-sweden-2026-08-26",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_57141rz6lhv2",
        "slug": "sendgrid-voice-call-failures-post-dial-delay-and-silent-and-one-way-audio-2026-08-25-1rz6lhv2",
        "title": "Voice Call Failures, Post Dial Delay, and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Brazil",
        "summary": "Voice Call Failures, Post Dial Delay, and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Brazil",
        "status": "monitoring",
        "severity": "minor",
        "startedAt": "2026-08-25T13:20:05.946+00:00",
        "updatedAt": "2026-08-26T11:50:54.28+00:00",
        "resolvedAt": null,
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/sendgrid-voice-call-failures-post-dial-delay-and-silent-and-one-way-audio-2026-08-25-1rz6lhv2",
          "api": "/api/v1/incidents/sendgrid-voice-call-failures-post-dial-delay-and-silent-and-one-way-audio-2026-08-25-1rz6lhv2",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_16s1650c3kxf",
        "slug": "sendgrid-sms-delivery-receipt-delays-from-a-subset-of-twilio-phone-numbers-to-2026-08-21-650c3kxf",
        "title": "SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Telefonica El Salvador",
        "summary": "SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Telefonica El Salvador",
        "status": "identified",
        "severity": "minor",
        "startedAt": "2026-08-21T21:20:12.706+00:00",
        "updatedAt": "2026-08-26T06:21:56.629+00:00",
        "resolvedAt": null,
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/sendgrid-sms-delivery-receipt-delays-from-a-subset-of-twilio-phone-numbers-to-2026-08-21-650c3kxf",
          "api": "/api/v1/incidents/sendgrid-sms-delivery-receipt-delays-from-a-subset-of-twilio-phone-numbers-to-2026-08-21-650c3kxf",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_06l7ygn0yv6k",
        "slug": "sendgrid-sms-delivery-failures-from-twilio-to-dukagjjni-kosovo-2026-08-21",
        "title": "SMS Delivery Failures from Twilio to Dukagjjni Kosovo",
        "summary": "SMS Delivery Failures from Twilio to Dukagjjni Kosovo",
        "status": "investigating",
        "severity": "minor",
        "startedAt": "2026-08-21T16:15:44.872+00:00",
        "updatedAt": "2026-08-21T16:15:44.998+00:00",
        "resolvedAt": null,
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/sendgrid-sms-delivery-failures-from-twilio-to-dukagjjni-kosovo-2026-08-21",
          "api": "/api/v1/incidents/sendgrid-sms-delivery-failures-from-twilio-to-dukagjjni-kosovo-2026-08-21",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "recentIncidents": [
      {
        "id": "incident_statuspage_sendgrid_lpg5gt85mhls",
        "slug": "sendgrid-voice-insights-returning-inaccurate-metrics-2026-08-26",
        "title": "Voice Insights Returning Inaccurate Client Call Metrics Graphs",
        "summary": "Voice Insights Returning Inaccurate Client Call Metrics Graphs",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-26T23:25:04.887+00:00",
        "updatedAt": "2026-08-26T23:45:21.965+00:00",
        "resolvedAt": "2026-08-26T23:44:57.953+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/sendgrid-voice-insights-returning-inaccurate-metrics-2026-08-26",
          "api": "/api/v1/incidents/sendgrid-voice-insights-returning-inaccurate-metrics-2026-08-26",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_kw4ywn11q4hd",
        "slug": "sendgrid-sms-delivery-failures-from-twilio-to-multiple-networks-in-china-2026-08-26",
        "title": "SMS Delivery Failures from Twilio to Multiple Networks in China",
        "summary": "SMS Delivery Failures from Twilio to Multiple Networks in China",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-26T19:40:02.424+00:00",
        "updatedAt": "2026-08-26T19:56:10.883+00:00",
        "resolvedAt": "2026-08-26T19:56:10.867+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/sendgrid-sms-delivery-failures-from-twilio-to-multiple-networks-in-china-2026-08-26",
          "api": "/api/v1/incidents/sendgrid-sms-delivery-failures-from-twilio-to-multiple-networks-in-china-2026-08-26",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_t0kjtfvz9432",
        "slug": "sendgrid-inbound-call-failures-to-sweden-from-swedish-verified-caller-ids-2026-08-26",
        "title": "Call Failures to Sweden from Swedish Verified Caller IDs",
        "summary": "Call Failures to Sweden from Swedish Verified Caller IDs",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-26T15:14:03.681+00:00",
        "updatedAt": "2026-08-26T16:05:15.66+00:00",
        "resolvedAt": "2026-08-26T16:05:15.645+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/sendgrid-inbound-call-failures-to-sweden-from-swedish-verified-caller-ids-2026-08-26",
          "api": "/api/v1/incidents/sendgrid-inbound-call-failures-to-sweden-from-swedish-verified-caller-ids-2026-08-26",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_sh2c8ky6v59j",
        "slug": "sendgrid-voice-call-failures-from-twilio-phone-numbers-to-vodafone-egypt-2026-08-26",
        "title": "Voice Call Failures from Twilio Phone Numbers to Vodafone Egypt",
        "summary": "Voice Call Failures from Twilio Phone Numbers to Vodafone Egypt",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-26T08:22:46.284+00:00",
        "updatedAt": "2026-08-26T11:38:22.604+00:00",
        "resolvedAt": "2026-08-26T11:38:22.586+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/sendgrid-voice-call-failures-from-twilio-phone-numbers-to-vodafone-egypt-2026-08-26",
          "api": "/api/v1/incidents/sendgrid-voice-call-failures-from-twilio-phone-numbers-to-vodafone-egypt-2026-08-26",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_sendgrid_2j6vhtsw4c0w",
        "slug": "sendgrid-sms-delivery-receipt-delays-from-twilio-to-multiple-networks-in-brazil-2026-08-25",
        "title": "SMS Delivery Receipt Delays from Twilio to Multiple Networks in Brazil",
        "summary": "SMS Delivery Receipt Delays from Twilio to Multiple Networks in Brazil",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-26T00:23:09.272+00:00",
        "updatedAt": "2026-08-26T11:26:04.043+00:00",
        "resolvedAt": "2026-08-26T11:26:04.027+00:00",
        "provider": {
          "slug": "sendgrid",
          "name": "SendGrid"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/sendgrid-sms-delivery-receipt-delays-from-twilio-to-multiple-networks-in-brazil-2026-08-25",
          "api": "/api/v1/incidents/sendgrid-sms-delivery-receipt-delays-from-twilio-to-multiple-networks-in-brazil-2026-08-25",
          "providerHtml": "/providers/sendgrid",
          "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/providers/sendgrid",
      "incidentsHtml": "/providers/sendgrid/incidents",
      "api": "/api/v1/providers/sendgrid",
      "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=provider",
      "officialWebsite": "https://sendgrid.com",
      "officialStatus": "https://status.sendgrid.com"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}